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Product Operations Manager
2 months ago
The Product Operations Manager is a key member of the store leadership team responsible for executing the store's product strategy, including product operations and inventory management. This role requires a strong leader who can motivate and guide team members to achieve exceptional results.
Key Responsibilities- Inventory Management: Proactively plan, prioritize, manage, and lead inventory processing and accuracy activities in accordance with standard operating procedures (SOPs).
- Team Leadership: Engage team members in inventory management by creating a fun and productive atmosphere for the shift.
- Business Analysis: Review and interpret daily business data and metrics to inform actions, such as analyzing product sell-through data to provide recommendations to store leadership regarding product focus or, for outlets, pricing.
- Recruitment and Onboarding: Participate in the store's hiring process, including recruitment, selection, and hiring recommendations, onboarding, and training.
- Performance Management: Address team member performance and support their ongoing learning and development by providing direct feedback and in-the-moment recognition, coaching, demonstrations, and hands-on experiences.
- Supervisor on Duty: When serving as Supervisor on Duty during store open hours, move dynamically and lead from the floor to ensure every guest receives technical product education and establish a world-class guest experience.
- Education: High school diploma, general education, or equivalent or higher education.
- Experience: 1 year of work experience, some experience with inventory management, product or visual merchandising, stocking, or planning and logistics, including using business technology to accomplish work.
- Skills: Strong leadership and communication skills, ability to work independently and as part of a team, and proficiency in using business technology.
- Inclusion and Diversity: Creates/supports an inclusive environment that values/celebrates differences.
- Integrity: Behaves in an honest, fair, and ethical manner.
- Adaptability/Agility: Navigates uncertainty and ambiguity and can change priorities in a fast-paced environment; evaluates alternatives and makes effective, timely decisions.
- Planning and Organizing: Plans and organizes work in a clear and efficient manner to ensure completion in alignment with priorities.
- Interactive Communication: Conveys information effectively and understands information shared while interacting with others.
