ServiceNow Administrator
5 days ago
We are seeking a highly skilled ServiceNow Administrator to join our team at Forhyre. As a key member of our IT team, you will be responsible for providing hands-on ServiceNow system support and implementation experience.
Key Responsibilities:
- Proactively maintain and optimize ServiceNow environments
- Develop and configure custom ServiceNow enhancements and configurations
- Own and resolve issues in a timely manner, providing proactive updates to stakeholders
- Collaborate with internal teams to implement tools and plugins
- Define and monitor key performance indicators (KPIs) for CMDB data quality
- Utilize the Knowledge Base to find solutions from previous cases
- Ensure accurate updates to ADO tickets and asset management systems
- Create clear and concise technical documentation
- Take ownership of tasks and manage them through completion, seeking help when needed
- Stay up-to-date with new technologies and adapt quickly
Requirements:
- Strong knowledge of ServiceNow and its applications
- Proficiency in Office products and CMDB management
- Understanding of Active Directory, Discovery Tools, and ADO
- Basic analytical and problem-solving skills
- Excellent interpersonal and organizational skills
- Ability to work independently and collaboratively in a team environment
- College degree or equivalent combination of education and experience
About Forhyre:
We are a dynamic company that values innovation and collaboration. Our team is passionate about delivering exceptional IT services and solutions. If you are a motivated and detail-oriented individual with a passion for ServiceNow, we encourage you to apply for this exciting opportunity.
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