Customer Solutions Engineer, Zero Trust AMER

1 month ago


Moose Jaw, Saskatchewan, Canada Cloudflare, Inc. Full time
Unlock the Power of Cloudflare

Cloudflare, Inc. is seeking a highly skilled Customer Solutions Engineer to join our team. As a trusted technical advisor, you will work closely with our Enterprise customers to ensure they derive the maximum value from our platform.

Key Responsibilities:

  • Deliver exceptional customer service and support to ensure customer satisfaction and retention.
  • Collaborate with cross-functional teams to identify and implement scalable solutions for customer needs.
  • Develop and maintain in-depth knowledge of Cloudflare's products and services.
  • Provide proactive technical guidance and expertise to customers.
  • Identify opportunities for expansion and growth with existing customers.

Requirements:

  • 5-8 years of experience in customer-facing roles, preferably in the cloud or cybersecurity industry.
  • Deep understanding of how the internet works and a passion for internet technology.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and inclusive work environment.

Cloudflare is an Equal Opportunity Employer:

We are committed to building a diverse and inclusive team. We welcome applications from qualified candidates of all backgrounds.



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