Customer Solutions Engineer, Zero Trust AMER
1 month ago
Cloudflare, Inc. is seeking a highly skilled Customer Solutions Engineer to join our team. As a trusted technical advisor, you will work closely with our Enterprise customers to ensure they derive the maximum value from our platform.
Key Responsibilities:
- Deliver exceptional customer service and support to ensure customer satisfaction and retention.
- Collaborate with cross-functional teams to identify and implement scalable solutions for customer needs.
- Develop and maintain in-depth knowledge of Cloudflare's products and services.
- Provide proactive technical guidance and expertise to customers.
- Identify opportunities for expansion and growth with existing customers.
Requirements:
- 5-8 years of experience in customer-facing roles, preferably in the cloud or cybersecurity industry.
- Deep understanding of how the internet works and a passion for internet technology.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and inclusive work environment.
Cloudflare is an Equal Opportunity Employer:
We are committed to building a diverse and inclusive team. We welcome applications from qualified candidates of all backgrounds.
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