Experienced Collections Specialist
4 weeks ago
About the Role:
We are seeking an Experienced Collections Professional to join our team at Bill Gosling Outsourcing. As a key member of our collections team, you will be responsible for making contact with consumers to arrange payments for past due accounts.
Key Responsibilities:
- Make contact with consumers via telephone to arrange payments for past due accounts.
- Complete initial trace work using online tools and account systems.
- Verify consumer information.
- Negotiate with consumers to determine the best possible arrangement.
- Maximize revenue and achieve set goals and objectives.
Requirements:
- At least 1-2 years of experience working in collections.
- Experience in third-party collections is desirable.
- Strong communication skills, both written and verbal.
- Strong interpersonal skills.
- Ability to thrive in a high-paced work environment.
- Highly organized.
- Always professional.
- Driven to exceed personal and team targets.
About Us:
At Bill Gosling Outsourcing, we live by our 5 core values:
- Never Satisfied – We strive for excellence in everything we do.
- Able to Grow, Eager – We encourage continuous learning and growth.
- Make Others Better – We believe in empowering our team members to succeed.
- Creativity and Innovation – We embrace new ideas and technologies to drive success.
- Have Fun, Energetic – We celebrate our wins and have fun along the way.
What We Offer:
- Salary starting at $16.55/hour.
- Health & Dental Benefits available after an initial waiting period.
- An amazing work culture where you can learn and grow.
- State-of-the-art office with large windows and beautiful views of Lake Simcoe.
- Free coffee and tea.
- Onsite Massage Therapist.
- Onsite gym with Peloton bike and high-end equipment.
- Onsite cosmetic technician for hair and nail services.
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