Associate Director for Global Capital Markets KYC Refresh

6 days ago


Toronto, Ontario, Canada Royal Bank of Canada Full time
Role Overview

We are seeking an experienced Associate Director to lead our Global Capital Markets KYC Refresh program. This is a key role that requires strong leadership, project management, and collaboration skills.

Responsibilities
  • Lead the delivery of the KYC Refresh program, ensuring timely and accurate completion of refresh cases.
  • Develop and implement effective processes and controls to minimize operational errors.
  • Work closely with team members to ensure seamless end-to-end process execution.
  • Provide exceptional customer service to front and middle office partners.
Requirements
  • Bachelor's degree in a relevant field.
  • 3-5 years of experience in financial institution operations, preferably in Capital Markets operations.
  • Strong AML and Compliance regulatory knowledge.
  • Previous experience as a people manager, leading high-performing teams.
What We Offer
  • A competitive salary: $120,000 - $180,000 per year, based on location and experience.
  • A comprehensive Total Rewards Program including bonuses and flexible benefits.
  • Leaders who support your development through coaching and managing opportunities.
  • A dynamic, collaborative, progressive, and high-performing team environment.
  • Flexible work/life balance options.


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