Support Care Team Member

4 days ago


Elliot Lake, Canada Canadian Red Cross Full time

Job Summary :

We are seeking a skilled Transitional Care Assistant to join our team at the Canadian Red Cross. As a Transitional Care Assistant, you will play a vital role in supporting clients during the transition from hospital to home.

Key Responsibilities :

  • Facilitate client transportation home using local transportation services and/or drive agency vehicles when needed.
  • Support clients in understanding and implementing hospital discharge instructions and create individualized care plans.
  • Complete errands to meet clients' physical needs to support their recovery at home, in accordance with established service plans.
  • Plan, arrange, procure, or perform home management duties, such as cooking, cleaning, and laundry, in accordance with established service plans.
  • Facilitate client and caregiver engagement by providing information on client-related issues surrounding transitions from hospital to home.
  • Communicate recommendations and supports clients, caregivers, and those in the circle of care to address and repair safety concerns.
  • Provide companionship for seniors suffering from social isolation.
  • Complete risk analyses of homes and evaluate clients' risk of falls using standardized risk assessment tools.
  • Support clients post-discharge to remove barriers and reduce risk in accessing resources and for follow-up discharge-related appointments.
  • Document concerns, observations, and needs of clients in appropriate databases and communicate with the Program Coordinator or designate.

Requirements :

  • Minimum of two years post-secondary education with a concentration in social services, gerontology, therapy assistance, or a related field, and a minimum of three years of job-related experience or an equivalent combination of education and experience.
  • Previous knowledge of medical and technical terminology is an asset.
  • Fluency in English and French is required.
  • Excellent computer skills, including familiarity with Microsoft Office.
  • Knowledge of CIMS and other databases is considered an asset.
  • Valid driver's license and access to a reliable vehicle.

Working Conditions :

  • The work is performed Monday to Friday in a combination of an office environment, hospital setting, community, agency vehicle, and client homes.
  • This job requires some physical bending, stretching, repetitive motions, and possibly climbing, pushing a wheelchair with a beneficiary, or helping them get into and off the vehicle.
  • Eligibility to work in Canada : At this time, we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for. Refer to our FAQ for more information.
  • If you are selected for this role, you will be required to complete a successful pre-employment screening process, including a satisfactory Enhanced Police Information Check (E-PIC).

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