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Operations Team Lead

1 month ago

St Catharines, Ontario, Canada Aerosports Trampoline Park Full time
Job Overview

We are seeking an experienced and skilled Operations Team Lead to join our team at Aerosports Trampoline Park. As a key member of our management team, you will be responsible for ensuring the smooth operation of our park, providing exceptional customer service, and leading a high-performing team.

About You

To succeed in this role, you will need:

  • A secondary (high) school graduation certificate
  • At least 1 year to less than 2 years of experience in a supervisory or leadership role
Key Responsibilities

You will be responsible for:

  • Training and developing your team members to ensure they have the skills and knowledge needed to excel in their roles
  • Preparing and submitting reports on park performance, employee productivity, and other relevant metrics
  • Maintaining a safe and clean work environment, ensuring all equipment is properly maintained and repaired
  • Coordinating with other departments to ensure seamless operations and excellent customer experiences
  • Requisitioning and ordering materials, equipment, and supplies as needed
  • Arranging for maintenance and repair work to be performed in a timely manner
  • Consulting with clients after sale to provide ongoing support and ensure customer satisfaction
  • Establishing work schedules and procedures to maximize efficiency and productivity
Benefits

We offer a competitive salary, health care plan, and other benefits to our employees, including:

  • A permanent employment contract
  • A generous compensation package
  • A comprehensive health care plan
  • A fun and dynamic work environment
Estimated Salary Range: $40,000 - $60,000 per year