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Technical Support Specialist

1 month ago


Calgary, Alberta, Canada Infantry Pictures Inc Full time
Job Summary

We are seeking a highly skilled Technical Support Specialist to join our team at Infantry Pictures Inc. The successful candidate will provide exceptional customer service and technical support to our clients, ensuring a seamless experience.

Key Responsibilities
  • Respond to customer inquiries and resolve technical issues in a timely and professional manner
  • Provide training and guidance to customers on the use of our products and services
  • Collaborate with internal teams to identify and resolve technical issues
  • Develop and maintain knowledge of our products and services to provide accurate and up-to-date information to customers
  • Ensure customer satisfaction by providing exceptional service and support
Requirements
  • 1-2 years of experience in a technical support role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving skills and attention to detail
  • Proficiency in Microsoft Office and other technical tools
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance