Application Support Analyst

2 weeks ago

Montreal, Quebec, Canada SGS Société Générale de Surveillance SA Full time
About the Role

The Application Support Analyst will provide technical and functional support for the applications used by trading and risk analysts based in New York. This is a central and dynamic position that requires great communication, social skills, and knowledge of ITIL best practices.

Key Responsibilities:

  • Provide technical support for applications used by trading and risk analysts
  • Maintain user's ticket backlog using Unity
  • Perform evening checks to ensure Production is stable before Asian markets open

Requirements:

  • Minimum of 3 years of experience working as an application support analyst
  • Bachelor's degree in computer science, engineering, or equivalent job experience
  • Track record of delivering continual improvements & automations

What We Offer:

  • Competitive compensation & benefits offering
  • Supportive Maternity, paternity, parental and adoption leave policy
  • Health spending ($2,000/year) and personal spending ($1,000/year) accounts

Our Culture:
At Société Générale, we live by our 4 core values of commitment, responsibility, team spirit, and innovation. We are engaged and demonstrate consideration for others. We act ethically and with courage. We focus our talent and energy on collective success. We experiment and propose new ideas.

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