Application Support Analyst

1 month ago

Montreal, Quebec, Canada SGS Société Générale de Surveillance SA Full time
Job Title: Application Support Analyst

We are seeking a highly skilled Application Support Analyst to join our team in providing technical support for our trading and risk analysts based in New York. As an Application Support Analyst, you will be responsible for providing technical and functional support for our applications, ensuring that they are running smoothly and efficiently.

Key Responsibilities:
  • Provide technical support for our trading and risk analysts based in New York
  • Ensure that our applications are running smoothly and efficiently
  • Collaborate with the Dev team to provide the best services to our traders and help avoid or fix major incidents in production
  • Perform the evening check to ensure the Production is stable before Asian markets open
  • Take your technology expertise to the next level by dedicating some time to automation using Elasticsearch/Kibana, Scripting, Bots, Autosys, etc.
Requirements:
  • Minimum of 3 years of experience working as an application support analyst
  • Bachelor's degree in computer science, engineering, or equivalent job experience
  • Track record of delivering continual improvements & automations
  • Basic level of coding ability
  • Languages: French and English
What We Offer:
  • Supportive Maternity, paternity, parental and adoption leave policy
  • Health spending ($2,000/year) and personal spending ($1,000/year) accounts with 75+ eligible reimbursement categories
  • Fully sponsored virtual healthcare assistance and Employee Assistance Program
  • Variety of Employee Resource Groups (ERG) to engage with
  • Culture of continuous development by encouraging our employees various training programs

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