Application Support Analyst

1 month ago


Montreal, Quebec, Canada SGS Société Générale de Surveillance SA Full time
Job Title: Application Support Analyst

We are seeking a highly skilled Application Support Analyst to join our team in providing technical support for our trading and risk analysts based in New York. As an Application Support Analyst, you will be responsible for providing technical and functional support for our applications, ensuring that they are running smoothly and efficiently.

Key Responsibilities:
  • Provide technical support for our applications, including troubleshooting and resolving issues
  • Collaborate with the development team to identify and implement solutions to improve application performance
  • Develop and maintain documentation for our applications, including user guides and technical notes
  • Participate in on-call rotations to provide support during off-hours
Requirements:
  • Minimum of 3 years of experience in application support
  • Strong understanding of ITIL best practices
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about providing excellent customer service, we encourage you to apply for this exciting opportunity.



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