E-Commerce Operations Specialist
3 weeks ago
We are seeking a highly skilled E-Commerce Operations Specialist to join our team at RONA Inc. This is a unique opportunity to work in a dynamic and fast-paced environment, where you will be responsible for ensuring the smooth operation of our e-commerce platform.
Key Responsibilities- Support the store fulfillment and digital operations to ensure on-time fulfillment and reduce cancellations.
- Work cross-functionally with stores associates, store operations, product development teams, digital marketing, merchandising, contact centre, and other business partners to facilitate the effective fulfillment of eCommerce orders.
- Develop and maintain a deep understanding of our order management systems and processes, and provide expert guidance and support to store fulfillment teams.
- Analyze online orders and customer metrics to identify trends and suggest improvements to the fulfillment and customer service experience.
- Identify process gaps and inefficiencies, and work to implement positive changes to improve the overall e-commerce experience.
- Manage and triage all questions and issues via a shared mailbox from cross-functional partners.
- Monitor and report on key performance indicators (KPIs) including on-time SLAs and cancellation rates.
- Previous experience with e-commerce, finance, and/or fulfillment.
- Excellent communication and interpersonal skills with ability to work independently in a virtual environment.
- Ability to manage multiple tasks at the same time and meet tight deadlines.
- Strong computer savvy with extensive knowledge of Microsoft Office products.
- Good knowledge of retail store environments.
- Functional/work experience with Order Management Systems.
RONA Inc. is a leading Canadian retailer of hardware, home renovation, and gardening products. We are committed to providing our customers with a unique shopping experience, and our e-commerce platform is a key part of that.
We offer a dynamic and inclusive work environment, with opportunities for career growth and development. Our benefits package includes a fitness centre, sports activities, and showers, as well as a cafeteria with a delicious menu prepared by a dedicated chef.
We are an equal opportunities employer, and we welcome applications from all qualified candidates.
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E-commerce Operations Specialist
4 weeks ago
Boucherville, Quebec, Canada RONA Inc. Full timeJob Title: Specialist, e-Commerce OperationsAt RONA Inc., we are seeking a highly skilled Specialist, e-Commerce Operations to join our team. This is a hybrid role that requires a strong understanding of e-commerce operations and the ability to work effectively in a fast-paced environment.Key Responsibilities:Develop and implement e-commerce strategies to...
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E-commerce Operations Specialist
4 weeks ago
Boucherville, Quebec, Canada RONA Inc. Full timeJob Title: Specialist, e-Commerce OperationsAt RONA Inc., we are seeking a highly skilled Specialist, e-Commerce Operations to join our team. This is a hybrid role that requires a strong understanding of e-commerce operations and the ability to work effectively in a fast-paced environment.Key Responsibilities:Develop and implement e-commerce strategies to...
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E-commerce Operations Specialist
1 month ago
Boucherville, Quebec, Canada RONA Inc. Full timeJob Title: Specialist, e-Commerce OperationsWe are seeking a highly skilled Specialist, e-Commerce Operations to join our team at RONA Inc. in Boucherville, Quebec.About the Role:This is a hybrid position that requires a strong understanding of e-commerce operations and the ability to work effectively in a fast-paced environment.Key Responsibilities:Develop...
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E-commerce Operations Specialist
1 month ago
Boucherville, Quebec, Canada RONA Inc. Full timeJob Title: Specialist, e-Commerce OperationsWe are seeking a highly skilled Specialist, e-Commerce Operations to join our team at RONA Inc. in Boucherville, Quebec.About the Role:This is a hybrid position that requires a strong understanding of e-commerce operations and the ability to work effectively in a fast-paced environment.Key Responsibilities:Develop...
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E-commerce Operations Specialist
4 weeks ago
Boucherville, Quebec, Canada RONA Inc. Full timeJob Title: Specialist, e-Commerce OperationsWe are seeking a highly skilled Specialist, e-Commerce Operations to join our team at RONA Inc. in Boucherville, QC.About the Role:This is a hybrid position that requires a strong understanding of e-commerce operations and the ability to work effectively in a fast-paced environment.Key Responsibilities:Develop and...
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E-commerce Operations Specialist
3 weeks ago
Boucherville, Quebec, Canada RONA Inc. Full timeJob Title: Specialist, e-Commerce OperationsWe are seeking a highly skilled Specialist, e-Commerce Operations to join our team at RONA Inc. in Boucherville, QC.About the Role:This is a hybrid position that requires a strong understanding of e-commerce operations and the ability to work effectively in a fast-paced environment.Key Responsibilities:Develop and...
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E-commerce Operations Specialist
4 weeks ago
Boucherville, Quebec, Canada RONA Inc. Full timeJob Title: Specialist, e-Commerce OperationsWe are seeking a highly skilled Specialist, e-Commerce Operations to join our team at RONA Inc. in Boucherville, QC.About the Role:This is a hybrid position that requires a strong understanding of e-commerce operations and the ability to work effectively in a fast-paced environment.Key Responsibilities:Develop and...
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E-commerce Operations Specialist
3 weeks ago
Boucherville, Quebec, Canada RONA Inc. Full timeJob Title: Specialist, e-Commerce OperationsWe are seeking a highly skilled Specialist, e-Commerce Operations to join our team at RONA Inc. in Boucherville, QC.About the Role:This is a hybrid position that requires a strong understanding of e-commerce operations and the ability to work effectively in a fast-paced environment.Key Responsibilities:Develop and...
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E-commerce Operations Specialist
1 month ago
Boucherville, Quebec, Canada RONA Inc. Full timeJob Title: Specialist, e-Commerce OperationsWe are seeking a highly skilled Specialist, e-Commerce Operations to join our team at RONA Inc. in Boucherville, QC.About the Role:This is a hybrid position that requires a strong understanding of e-commerce operations and the ability to work effectively in a fast-paced environment.Key Responsibilities:Develop and...
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E-commerce Operations Specialist
1 month ago
Boucherville, Quebec, Canada RONA Inc. Full timeJob Title: Specialist, e-Commerce OperationsWe are seeking a highly skilled Specialist, e-Commerce Operations to join our team at RONA Inc. in Boucherville, QC.About the Role:This is a hybrid position that requires a strong understanding of e-commerce operations and the ability to work effectively in a fast-paced environment.Key Responsibilities:Develop and...
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E-Commerce Operations Specialist
4 weeks ago
Boucherville, Quebec, Canada RONA Inc. Full timeAbout the RoleWe are seeking a highly skilled E-Commerce Operations Specialist to join our team at RONA Inc. This is a unique opportunity to work in a dynamic and fast-paced environment, where you will be responsible for ensuring the smooth operation of our e-commerce platform.Key ResponsibilitiesOrder Fulfillment: Ensure timely and accurate fulfillment of...
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E-Commerce Operations Specialist
4 weeks ago
Boucherville, Quebec, Canada RONA Inc. Full timeAbout the RoleWe are seeking a highly skilled E-Commerce Operations Specialist to join our team at RONA Inc. This is a unique opportunity to work in a dynamic and fast-paced environment, where you will be responsible for ensuring the smooth operation of our e-commerce platform.Key ResponsibilitiesOrder Fulfillment: Ensure timely and accurate fulfillment of...
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Specialist, e-Commerce Operations
1 month ago
Boucherville, Quebec, Canada RONA Inc. Full timeAbout the RoleWe are seeking a highly skilled Specialist, e-Commerce Operations to join our team at RONA Inc. This role will be responsible for ensuring the smooth operation of our e-commerce platform, including order fulfillment, inventory management, and customer service.Key ResponsibilitiesManage and optimize the order fulfillment process to ensure timely...
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Specialist, e-Commerce Operations
1 month ago
Boucherville, Quebec, Canada RONA Inc. Full timeAbout the RoleWe are seeking a highly skilled Specialist, e-Commerce Operations to join our team at RONA Inc. This role will be responsible for ensuring the smooth operation of our e-commerce platform, including order fulfillment, inventory management, and customer service.Key ResponsibilitiesManage and optimize the order fulfillment process to ensure timely...
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E-Commerce Operations Specialist
4 weeks ago
Boucherville, Quebec, Canada RONA Inc. Full timeAbout the RoleWe are seeking a highly skilled E-Commerce Operations Specialist to join our team at RONA Inc. This is a unique opportunity to work in a dynamic and fast-paced environment, where you will be responsible for ensuring the smooth operation of our e-commerce platform.Key ResponsibilitiesOrder Fulfillment: Ensure timely and accurate fulfillment of...
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E-Commerce Operations Specialist
4 weeks ago
Boucherville, Quebec, Canada RONA Inc. Full timeAbout the RoleWe are seeking a highly skilled E-Commerce Operations Specialist to join our team at RONA Inc. This is a unique opportunity to work in a dynamic and fast-paced environment, where you will be responsible for ensuring the smooth operation of our e-commerce platform.Key ResponsibilitiesOrder Fulfillment: Ensure timely and accurate fulfillment of...
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E-Commerce Operations Specialist
4 weeks ago
Boucherville, Quebec, Canada RONA inc. Full timeJob Title: Specialist, e-Commerce OperationsAt RONA inc., we are seeking a highly skilled Specialist, e-Commerce Operations to join our team. As a key member of our e-commerce operations team, you will play a critical role in ensuring the smooth and efficient fulfillment of online orders.Key Responsibilities:Support the store fulfillment and digital...
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E-Commerce Operations Specialist
4 weeks ago
Boucherville, Quebec, Canada RONA inc. Full timeJob Title: Specialist, e-Commerce OperationsAt RONA inc., we are seeking a highly skilled Specialist, e-Commerce Operations to join our team. As a key member of our e-commerce operations team, you will play a critical role in ensuring the smooth and efficient fulfillment of online orders.Key Responsibilities:Support the store fulfillment and digital...
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E-Commerce Operations Specialist
1 month ago
Boucherville, Quebec, Canada RONA Inc. Full timeAbout the RoleWe are seeking a highly skilled E-Commerce Operations Specialist to join our team at RONA Inc. This is a unique opportunity to work in a dynamic and fast-paced environment, where you will be responsible for ensuring the smooth operation of our e-commerce platform.Key ResponsibilitiesSupport the store fulfillment and digital operations teams to...
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E-Commerce Operations Specialist
2 months ago
Boucherville, Quebec, Canada RONA Inc. Full timeAbout the RoleWe are seeking a highly skilled E-Commerce Operations Specialist to join our team at RONA Inc. This is a unique opportunity to work in a dynamic and fast-paced environment, where you will be responsible for ensuring the smooth operation of our e-commerce platform.Key ResponsibilitiesOrder Fulfillment: Ensure timely and accurate fulfillment of...
