Counter Sales Associate

3 weeks ago


Peterborough, Ontario, Canada EMCO Corporation Full time

Job Summary

We are seeking a highly motivated and customer-focused Counter Salesperson to join our team at EMCO Corporation. As a Counter Salesperson, you will play a critical role in providing exceptional customer service and sales support to our walk-in customers.

Key Responsibilities

  • Provide sales support to customers by answering questions, picking, and entering orders
  • Maintain and clean the counter sales area, including merchandising displays
  • Assist customers with purchases, research products, and provide recommendations
  • Drive sales growth through counter merchandising, product promotion, and lead generation
  • Enter, pick, and pack sales orders, and follow up on backorders with vendors
  • Process returns and warranty claims, and navigate customer concerns and complaints

Requirements

  • Grade 12 diploma or equivalent; college and/or university degree an asset
  • Minimum 2 years of experience in customer service or counter sales
  • Outstanding customer service and verbal communication skills
  • Excellent relationship building skills with customers, vendors, and teammates
  • Ability to learn and operate software systems, and work in a fast-paced environment

Preferred Skills

  • Previous experience with plumbing and building products, or knowledge of the industry
  • Ability to use the Internet as a resource to problem solve and find alternative solutions
  • Experience using software applications such as Trend, Eclipse, Word, Excel, and Outlook

About EMCO Corporation

EMCO Corporation is one of Canada's largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products. We offer a culture that prides itself in supporting our employees' growth and development, and a stable company with strong core values.

What We Offer

  • Great mentors and on-the-job training
  • Growth potential with competitive salary, benefits, and profit sharing
  • A career with a solid, stable company
  • Participation in our pension plan with employer contributions
  • Work-life balance and flex time


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