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H&M Sales Associate

1 month ago


Peterborough, Ontario, Canada H&M Group Full time

About the Role

H&M Group is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for delivering exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive and inclusive store environment.

Your Key Responsibilities

  • Provide exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
  • Maintain a high level of product knowledge, staying up-to-date on the latest fashion trends and H&M Group's product offerings.
  • Contribute to a positive and inclusive store environment, working collaboratively with colleagues to achieve sales and customer service goals.
  • Process transactions accurately and efficiently, handling cash, credit card payments, and returns.
  • Participate in visual merchandising and store displays, ensuring a visually appealing and engaging store environment.
  • Support inventory management, receiving, and stocking merchandise, and maintaining a clean and organized store.

What We Offer

  • A dynamic and inclusive work environment with opportunities for growth and development.
  • A competitive hourly rate and benefits package, including a staff discount card.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A fun and supportive team environment, with opportunities to work with a diverse range of colleagues and customers.

Requirements

  • Excellent customer service skills, with the ability to work in a fast-paced environment.
  • Strong product knowledge and a passion for fashion.
  • Ability to work collaboratively as part of a team, with a positive and inclusive attitude.
  • Basic math skills and accuracy with handling cash and credit card transactions.
  • Ability to stand for long periods, bend, stretch, and lift up to 20 pounds.

Why Join H&M Group?

H&M Group is a global fashion leader, committed to sustainability, diversity, and inclusion. We offer a dynamic and inclusive work environment, with opportunities for growth and development. Our team is passionate about fashion, customer service, and making a positive impact on our communities.