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Credit Union Operations Specialist

2 weeks ago

Toronto, Ontario, Canada DUCA Financial Services Credit Union Full time
Why Choose DUCA Financial Services Credit Union?

We're a dynamic, forward-thinking credit union that embodies our 'profits with a purpose' philosophy in every financial transaction, product, interest rate, and community initiative we offer.

Founded in 1954, DUCA has grown from a single branch credit union in Toronto to 19 branches across Southern Ontario with over 85,000 Members. We exist to help People, Businesses, and Communities Do More, Be More, and Achieve More.

Our mission is to deliver positive, un-bank-like service experiences through Member-facing staff in branch, on the phone (Member-Connect), and via our Mobile mortgage specialists, Wealth Management advisors, and Commercial and Business Banking Account Managers.

  • Competitive rates.
  • Personalized financial solutions, guidance, and service with the lowest possible fees for both Personal and Business Members.
  • Profit sharing among Members.
  • Multiple ways to bank—online, mobile app, phone/full-service Member Connect Contact Centre, and, of course, in-branch—DUCA is accessible 24/7.
  • A community philosophy of 'profits with a purpose' culminating in the creation of the DUCA Impact Lab, a charitable foundation committed to helping the credit challenged and underbanked. This led to DUCA's designation as a B-Corp certified organization, the first ever credit union to receive this global recognition.