Branch Operations Director

6 days ago


Richmond Hill, Ontario, Canada Royal Bank of Canada Full time
About the Opportunity

The Royal Bank of Canada's Dominion Securities Management team is seeking a Branch Operations Manager to join their Richmond Hill location. This leadership role is responsible for providing operational and administrative support to the branch.

Key Responsibilities
  • Lead the branch's operational activities, ensuring seamless day-to-day operations
  • Develop and implement process improvements to increase efficiency and productivity
  • Collaborate with the management team to achieve business objectives and goals
  • Provide guidance and support to branch staff, promoting a culture of excellence and customer satisfaction
Requirements
  • Proven experience in a leadership role, preferably in a financial services environment
  • Strong operational management skills, with the ability to analyze and resolve complex issues
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and clients
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously


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