Current jobs related to Senior Technical Writer for ServiceNow Chatbot Implementation - Toronto - S.i. Systems

  • Senior Technical Writer for ServiceNow Chatbot Implementation

    4 weeks ago

    Toronto, Canada S.i. Systems Full time

    Senior Technical Writer for ServiceNow Chatbot ImplementationS.i. Systems is seeking a highly skilled Senior Technical Writer to create high-quality content for our ServiceNow chatbot implementation.The successful candidate will be responsible for developing and integrating content for the ServiceNow chatbot, ensuring seamless functionality and user-friendly...

  • Senior Technical Writer for ServiceNow Chatbot Implementation

    4 weeks ago

    Toronto, Canada S.i. Systems Full time

    Senior Technical Writer for ServiceNow Chatbot ImplementationS.i. Systems is seeking a highly skilled Senior Technical Writer to create high-quality content for our ServiceNow chatbot implementation.The successful candidate will be responsible for developing and integrating content for the ServiceNow chatbot, ensuring seamless functionality and user-friendly...

  • Senior Technical Writer to create content for a ServiceNow chatbot implementation.

    1 month ago

    Toronto, Ontario, C6A, Ontario, Canada S.i. Systems Full time

    Our Public Sector Client is seeking a Senior Technical Writer to create content for a ServiceNow chatbot implementation. The successful candidate will be developing content and integrating a ServiceNow chatbot/virtual agent, ensuring seamless functionality and user-friendly content. Full time, 100% remote Responsibilities include:Writing and organizing...

  • Senior Solution Consultant

    4 weeks ago

    Toronto, Ontario, Canada Servicenow Full time

    Senior Solution ConsultantAt ServiceNow, we're seeking a highly skilled Senior Solution Consultant to join our Global Partnerships and Channel partners team. As a key member of our team, you will provide pre-sales support, technical product and architecture advice, and ongoing communication of the latest ServiceNow solutions and capabilities to our...

  • Senior Solution Consultant

    4 weeks ago

    Toronto, Ontario, Canada Servicenow Full time

    Senior Solution ConsultantAt ServiceNow, we're seeking a highly skilled Senior Solution Consultant to join our Global Partnerships and Channel partners team. As a key member of our team, you will provide pre-sales support, technical product and architecture advice, and ongoing communication of the latest ServiceNow solutions and capabilities to our...

  • Senior Technical Writer

    5 months ago

    Toronto, Canada CB Canada Full time

    Senior Technical Writer On behalf of our client in the Banking Sector, PROCOM is looking for a Senior Technical Writer. Senior Technical Writer – Job Description Create content for the audience - You'll write audience-centred content that is clear, accurate and complete by following internal and department standards and general standards for plain language...

  • Senior Solution Consultant

    1 month ago

    Toronto, Ontario, Canada Servicenow Full time

    About the RoleWe are seeking a highly skilled Senior Solution Consultant to join our Global Partnerships and Channel Partners team at ServiceNow. As a key member of our team, you will be responsible for providing pre-sales support, technical product and architecture advice, and ongoing communication of the latest ServiceNow solutions and capabilities to our...

  • Senior Solution Consultant

    1 month ago

    Toronto, Ontario, Canada Servicenow Full time

    About the RoleWe are seeking a highly skilled Senior Solution Consultant to join our Global Partnerships and Channel Partners team at ServiceNow. As a key member of our team, you will be responsible for providing pre-sales support, technical product and architecture advice, and ongoing communication of the latest ServiceNow solutions and capabilities to our...

  • Technical Writer

    2 weeks ago

    Toronto, Ontario, Canada University Health Network Full time

    Job Title: Technical WriterWe are seeking a skilled Technical Writer to join our team at the University Health Network (UHN). As a Technical Writer, you will be responsible for creating high-quality documentation to support our IT service management processes.Key Responsibilities:Create user-friendly documentation to explain complex technical conceptsDevelop...

  • Technical Writer

    2 weeks ago

    Toronto, Ontario, Canada University Health Network Full time

    Job Title: Technical WriterWe are seeking a skilled Technical Writer to join our team at the University Health Network (UHN). As a Technical Writer, you will be responsible for creating high-quality documentation to support our IT service management processes.Key Responsibilities:Create user-friendly documentation to explain complex technical conceptsDevelop...

  • Senior Solution Consultant

    1 month ago

    Toronto, Ontario, Canada Servicenow Full time

    Transformative Solutions for Global PartnershipsAt ServiceNow, we're seeking a seasoned Senior Solution Consultant to join our Global Partnerships and Channel team. As a key member of our team, you'll provide pre-sales support, technical product advice, and ongoing communication of the latest ServiceNow solutions and capabilities to our partners.Key...

  • Senior Solution Consultant

    1 month ago

    Toronto, Ontario, Canada Servicenow Full time

    Transformative Solutions for Global PartnershipsAt ServiceNow, we're seeking a seasoned Senior Solution Consultant to join our Global Partnerships and Channel team. As a key member of our team, you'll provide pre-sales support, technical product advice, and ongoing communication of the latest ServiceNow solutions and capabilities to our partners.Key...

  • Senior Solution Consultant

    1 month ago

    Toronto, Ontario, Canada Servicenow Full time

    Transformative Solutions for Global PartnershipsAt ServiceNow, we're seeking a seasoned Senior Solution Consultant to join our Global Partnerships and Channel team. As a key member of our team, you'll provide pre-sales support, technical product advice, and ongoing communication of the latest ServiceNow solutions and capabilities to our partners.Key...

  • Senior Solution Consultant

    1 month ago

    Toronto, Ontario, Canada Servicenow Full time

    Transformative Solutions for Global PartnershipsAt ServiceNow, we're seeking a seasoned Senior Solution Consultant to join our Global Partnerships and Channel team. As a key member of our team, you'll provide pre-sales support, technical product advice, and ongoing communication of the latest ServiceNow solutions and capabilities to our partners.Key...

  • Senior Solution Consultant

    1 month ago

    Toronto, Ontario, Canada Servicenow Full time

    Transformative Solutions for Global PartnershipsAt ServiceNow, we're seeking a seasoned Senior Solution Consultant to join our Global Partnerships and Channel team. As a key member of our team, you'll provide pre-sales support, technical product advice, and ongoing communication of the latest ServiceNow solutions and capabilities to our partners.Key...

  • Senior Solution Consultant

    1 month ago

    Toronto, Ontario, Canada Servicenow Full time

    Transformative Solutions for Global PartnershipsAt ServiceNow, we're seeking a seasoned Senior Solution Consultant to join our Global Partnerships and Channel team. As a key member of our team, you'll provide pre-sales support, technical product advice, and ongoing communication of the latest ServiceNow solutions and capabilities to our partners.Key...

  • Senior Solution Consultant

    1 month ago

    Toronto, Ontario, Canada Servicenow Full time

    Transformative Solutions for Global PartnershipsAt ServiceNow, we're seeking a seasoned Senior Solution Consultant to join our Global Partnerships and Channel team. As a key member of our team, you'll provide pre-sales support, technical product advice, and ongoing communication of the latest ServiceNow solutions and capabilities to our partners.Key...

  • Senior Solution Consultant

    1 month ago

    Toronto, Ontario, Canada Servicenow Full time

    Transformative Solutions for Global PartnershipsAt ServiceNow, we're seeking a seasoned Senior Solution Consultant to join our Global Partnerships and Channel team. As a key member of our team, you'll provide pre-sales support, technical product advice, and ongoing communication of the latest ServiceNow solutions and capabilities to our partners.Key...

  • Senior Solution Consultant

    1 month ago

    Toronto, Ontario, Canada Servicenow Full time

    Transformative Solutions for Global PartnershipsAt ServiceNow, we're seeking a seasoned Senior Solution Consultant to join our Global Partnerships and Channel team. As a key member of our team, you'll provide pre-sales support, technical product advice, and ongoing communication of the latest ServiceNow solutions and capabilities to our partners.Key...

  • Senior Solution Consultant

    1 month ago

    Toronto, Ontario, Canada Servicenow Full time

    Transformative Solutions for Global PartnershipsAt ServiceNow, we're seeking a seasoned Senior Solution Consultant to join our Global Partnerships and Channel team. As a key member of our team, you'll provide pre-sales support, technical product advice, and ongoing communication of the latest ServiceNow solutions and capabilities to our partners.Key...

Senior Technical Writer for ServiceNow Chatbot Implementation

1 month ago

Toronto, Canada S.i. Systems Full time
Senior Technical Writer for ServiceNow Chatbot Implementation

S.i. Systems is seeking a highly skilled Senior Technical Writer to create content for a ServiceNow chatbot implementation. As a key member of our team, you will be responsible for developing and integrating a ServiceNow chatbot/virtual agent, ensuring seamless functionality and user-friendly content.

Key Responsibilities:
  • Develop and curate content for the ServiceNow chatbot, including writing questions and corresponding answers.
  • Create and manage a comprehensive chatbot database.
  • Collaborate with the IT team to ensure smooth integration of the chatbot with various platforms (websites, Azure, MS Teams).
  • Provide technical writing expertise to support the overall chatbot/virtual agent development process.
  • Utilize knowledge of ServiceNow ITSM solutions to optimize chatbot performance.
  • Ability to create clear, concise, and user-friendly content.
  • Experience developing swim lanes, process flow diagrams of workflow of various processes or tasks.
Requirements:
  • 8+ Years experience as a technical writer.
  • 4+ Years experience creating content for chatbots.
  • Familiarity with ServiceNow and its chatbot/virtual agent functionalities.
Preferred Qualifications:
  • Experience with integration tools and methods for platforms like websites, Azure, and MS Teams.
  • Understanding of chatbot functionality and user experience (UX) principles.
  • Experience with change management and user training for new systems.