Strategic Marine Insurance Portfolio Manager

3 weeks ago


Vancouver, British Columbia, Canada Gallagher Full time

Gallagher, a global leader in insurance, risk management, and consulting services, is seeking an experienced Client Solutions Manager to join our Skippers' Plan team. This exciting opportunity will allow you to build upon your skills in delivering world-class customer service to clients across Canada.

About Us

At Gallagher, we empower businesses, communities, and individuals to thrive through our specialized divisions, including the marine insurance sector. With over 52,000 professionals worldwide, we offer unparalleled opportunities for growth and development. Our commitment to sustainability and community involvement has earned us a reputation as a trusted partner in the industry.

Your Role

As a Client Solutions Manager, you will be responsible for supporting a designated portfolio of clientele, focusing on business retention and relationship building. You will also have the opportunity to grow our Skippers' Plan portfolio through new business acquisition activities and represent our brand at relevant shows and events.

Key responsibilities include reviewing accounts at renewal, taking necessary steps to secure coverage for clients, re-marketing when required, and adhering to binding authority set out by carriers. Your exceptional communication skills will enable you to respond promptly to client inquiries and maintain efficient turnaround times for actions required on their behalf.

You will consistently identify upselling and cross-selling opportunities, driving the creation of quality leads. To succeed in this role, you must be committed to staying up-to-date with new products and policy changes within the insurance market.

About You

To be successful in this position, you should possess a minimum of two years' experience in personal lines insurance, preferably with pleasure craft marine experience. R.I.B.O licensation (nationally licensed or ability to become nationally licensed) is essential, along with a university degree or college diploma and CAIB/CIP designation. Comprehensive verbal and written communication skills are crucial, as well as strong knowledge of Epic, a leading insurance software platform.

Compensation and Benefits

We offer a competitive salary of $85,000 per year, plus a range of benefits that cater to your needs. These include flexible medical and dental coverage, life, dependent life, and AD&D insurance options, retirement savings with a company match, and employee stock purchase plan. Additional perks include educational expense reimbursement, employee assistance programs, discounted gym membership, and paid time off to volunteer.



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