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Ground Ramp Operations Manager

2 months ago


Mississauga, Ontario, Canada AGI Canadian Company Full time

Job Summary:

We are seeking a highly skilled and experienced Ground Ramp Supervisor to join our team at Alliance Ground International. As a key member of our operations team, you will be responsible for ensuring the smooth and safe operation of airport ground handling services.

Key Responsibilities:

  • Supervise and lead agents and leads on each shift to ensure all procedures are followed in a safe and efficient manner.
  • Mentor and coach agents and leads, and conduct on-the-job training to ensure they have the necessary skills and knowledge to perform their duties.
  • Guide inbound and outbound airplanes to and from the gate, and transport, load, and unload passenger baggage, cargo, and mail.
  • Clean aircraft passenger cabins between flights and stock aircraft with needed supplies.
  • Operate heavy equipment to move luggage and cargo, tow planes between gates, and refill water tanks and lavatories.
  • Be on time, be prepared, and be safe.

Additional Responsibilities:

  • Assist with creating and managing the staffing schedule to ensure adequate coverage for each flight.
  • Perform other duties as assigned, and be flexible and willing to perform any other tasks or responsibilities as required by the company to meet operational needs.

Requirements:

  • Prior work experience in a similar role.
  • Education and certification/licenses as required by the company.
  • Airport Badge/Security Clearance (if applicable).

Physical Requirements:

  • Ability to lift 50 pounds (23 kg) on a regular basis.
  • Carry heavy items up and down jetway stairs.
  • Climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.
  • Work outside in all types of weather, around jet and machinery noises.

Work Schedule:

Alliance Ground International operates 24 hours a day, 7 days a week. We require our employees to be able to work flexible schedules, which may be adjusted to meet operational demands such as flight delays or cancellations.

Benefits:

We offer competitive wages, comprehensive training, and career advancement opportunities, as well as a full benefit plan.

Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.