Lead Retail Sales Manager

1 week ago


Brooks, Canada Brooks Grocery Full time
About the Role

As a Lead Retail Sales Manager at Brooks Grocery, you will play a crucial role in driving sales growth and ensuring customer satisfaction.

Responsibilities
  • Sales Team Management: Assign and supervise sales workers to duties, fostering a productive work environment that promotes excellent customer service and meets sales targets.
  • Talent Acquisition and Development: Hire and train new staff members or arrange for external training programs, focusing on skill enhancement and career progression.
  • Inventory Management: Order merchandise and maintain accurate inventory levels to prevent stockouts and overstocking, minimizing waste and optimizing resources.
  • Operational Efficiency: Establish efficient work schedules to maximize productivity, ensuring smooth store operations and seamless customer experience.
  • Performance Monitoring and Reporting: Prepare regular reports on sales volumes, merchandising, and personnel matters to inform data-driven decisions and drive business growth.
  • Customer Service: Resolve customer complaints and requests promptly, addressing concerns and offering solutions that meet their needs and exceed expectations.
Work Conditions and Physical Capabilities
  • Physical Demands: Combination of sitting, standing, and walking is expected, with minimal physical demands due to moderate activity level.
  • Work Term and Schedule: This is a permanent position with a standard 35-hour workweek, providing stability and opportunities for advancement.
  • Language Requirements: Fluency in English is required, enabling effective communication with colleagues, customers, and stakeholders.
Compensation and Benefits

The estimated annual salary for this role is $60,000-$70,000, depending on qualifications and location. Additional benefits may include medical, dental, and vision insurance, paid time off, and retirement savings plans.



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