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Bilingual Customer Support Specialist
2 months ago
Responsibilities:
","ul": [{"li": "Provide customer service and support to customers across Canada
","li": "Respond to customer inquiries and resolve issues in a timely and professional manner
","li": "Work collaboratively with internal teams to ensure seamless customer experience
","li": "Stay up-to-date on company products and services to provide accurate information to customers
","li": "Meet or exceed customer satisfaction targets
","li": "Participate in ongoing training and development to improve customer service skills
"}],"h2": "Requirements:
","ul": [{"li": "Fluent in English and French
","li": "1-year experience in customer service or sales
","li": "Financial services background is an asset
","li": "Excellent verbal and written communication skills
","li": "Proven interpersonal and organizational skills
","li": "Strong attention to detail
","li": "Excellent problem-solving skills
","li": "Proficient with Microsoft Office
"}],"h2": "Additional Requirements for Internal Candidates:
","ul": [{"li": "Must have been in current role for at least 6 months
","li": "Have endorsement/support of current manager
","li": "In good standing - no HR issues/warnings, not on a PIP
"}],"h2": "Schedule:
","p": "Morning shift 9:00 AM - 5:00 PM/11:00 AM - 7:00 PM Monday-Friday and occasional Saturdays.
About Us:
","p": "We are a publicly-traded company on the TSX with over 4000% shareholder return since 2001. Accredited by the Better Business Bureau, goeasy Ltd is a Canadian company that provides non-prime leasing and lending services through easyhome, easyfinancial and LendCare.
Why join us:
","p": "At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential.
Additional Information:
","p": "All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.
We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.
"}
