Retail Store Operations Manager

4 weeks ago


Calgary, Alberta, Canada International Fresh Foods Supermarket Ltd. Full time

Job Title: Retail Store Operations Manager

About the Role:

We are seeking a highly motivated and organized Retail Store Operations Manager to join our team at International Fresh Foods Supermarket Ltd. This is a key leadership position that requires strong communication and problem-solving skills, as well as the ability to work in a fast-paced environment.

Job Description:

  • Education and Experience:
    • A secondary (high) school graduation certificate is required. A post-secondary education or equivalent experience in retail management or a related field would be an asset.
    • 7 months to less than 1 year of experience in a retail setting is necessary for this role.
  • Work Setting:
    • This position is based in a retail service establishment located in an urban area.
    • You will be working in a dynamic retail business environment with on-site customer service.
  • Tasks and Responsibilities:
    • Assign sales workers to duties and oversee their performance.
    • Hire, train, and develop staff members, ensuring they have the necessary skills to excel in their roles.
    • Order merchandise and authorize returns as needed.
    • Establish work schedules to ensure efficient operations and meet business objectives.
    • Sell merchandise and provide excellent customer service.
    • Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
    • Resolve issues that may arise, including customer requests, complaints, and supply shortages.
    • Organize and maintain inventory levels to optimize stock turnover and minimize waste.
    • Supervise and co-ordinate activities of workers to achieve business goals.
  • Supervision:
    • This role involves supervising a team of 11-15 employees, including cashiers, grocery clerks, shelf stockers, and staff in various areas of responsibility.
  • Security and Safety:
    • The successful candidate must be bondable and pass a criminal record check.
  • Transportation/Travel Information:
    • Public transportation is available for commuting to work.
  • Work Conditions and Physical Capabilities:
    • This role requires working in a fast-paced environment, often under pressure.
    • The successful candidate must have good attention to detail and be able to work a combination of sitting, standing, and walking.
    • Standing for extended periods is also a requirement of this position.
  • Personal Suitability:
    • We are looking for a candidate with excellent client focus, flexibility, and organizational skills.
    • Reliability, teamwork, and initiative are essential qualities for this role.

Estimated Salary Range:$55,000 - $65,000 per year, depending on experience and qualifications



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