Overnight Shift Lead

2 weeks ago

Lake Louise, Canada Accor Full time

About the Role:

We are seeking a highly motivated and organized Overnight Supervisor to join our team at Fairmont Chateau Lake Louise. As a key member of our hospitality team, you will be responsible for leading a team of up to 10 overnight staff and ensuring the smooth operation of our midnight cleaning shift.

Key Responsibilities:

  • Lead, teach, coach, and inspire a team of up to 10 overnight staff
  • Ensure all colleagues arrive for their shift on time, well-groomed, and ready to work
  • Assign work stations to all colleagues during line-up and pass-on
  • Ensure that all colleagues follow the proper procedure and standards as directed by the department and the hotel
  • Ensure that all kitchens are cleaned, organized, and sanitized
  • Ensure inter-departmental communication and cooperation
  • Ensure that garbage and recycling removal is completed in a timely manner
  • Assist in the proper usage of all chemicals within the department and outlets, and provide appropriate training in accordance with provincial WHMIS legislation
  • Conduct individual development discussions and performance reviews
  • Conduct performance discussions and ensure correct progressive action is taken
  • Ensure all equipment is cleaned, maintained, and properly stored
  • Attend and participate in departmental meetings
  • Perform walkthroughs with stewarding leadership on a regular basis
  • Ensure storage rooms are kept clean and organized
  • Be flexible to work the occasional morning/afternoon shift for coverage
  • Have a proactive eye for detail and cleanliness
  • Ensure a clean and safe working environment, and actively participate in health and safety initiatives
  • Adhere to all hotel environmental policies and initiatives
  • Carry out any other tasks as assigned

Requirements:

  • Previous experience in food and beverage
  • Previous leadership experience an asset
  • Excellent communication and organizational skills
  • Attention to detail

About Accor:

At Accor, we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry-leading training, career development, recognition, and rewards.

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