Seeking-support Staff Awake Overnight Position

5 months ago

Cold Lake, Canada Cold Lake John Howard Society Full time

**Seeking-Support Staff Awake Overnight Position**

**7 p.m. - 7 a.m.**

**Agency Profile**

The Cold Lake John Howard Society Mat Program provides overnight support services for individuals encountering homelessness in a supportive and inclusive environment. We welcome clients to a community of people experiencing similar challenges, while meeting clients where they are at. The Mat Program operates on a client-centered/harm reduction approach.


**Job Summary**

The Support Staff position is to provide support services to clients while being cognizant that the individuals we serve may have a variety of challenges and often have overlapping problems including mental illness, substance abuse and past traumas. The ideal support staff will complete client intake, orientate new clients in addition to providing a premade meal to the clients, provide hygiene products, and distribute blankets to the clients that utilize the Mat Program. Support staff will strive to maintain order within the shelter.

The Support Staff will perform duties while maintaining confidentiality and the integrity of the Cold Lake John Howard Society.

The Support Staff will report to the Program Manager and the Cold Lake John Howard Board of Directors.

**Knowledge/Skills Required**
- Awareness surrounding poverty, mental health, addictions, abuse, and social isolation
- Ability to communicate effectively both verbally and in writing
- Ability to work independently and as part of a team within Cold Lake John Howard Society
- Understands and maintains clientele/worker boundaries
- Familiarity with community resources
- Comfortable collecting information for new client intake.
- Collect and maintain accurate statistical information for record keeping
- Possess strong critical thinking skills
- Use of excellent organizational and time management skills

**Education/Training/Certification**
- Combination of training and lived experience will also be considered

**Requirements**:

- Criminal Record Check
- Reliable transportation
- Willingness to take further informal training

Attention: Hiring Committee

Pay: From $25.00 per hour

**Benefits**:

- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- 12 hour shift
- Night shift

Ability to commute/relocate:

- Cold Lake, AB: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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