Customer Service Ambassador
6 days ago
Job Summary:
U-Haul is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a seamless rental experience, and promoting U-Haul's products and services.
Key Responsibilities:
- Assist customers with U-Haul products and services, providing solutions to their needs and concerns.
- Use technology to manage rentals, inventory, and customer interactions.
- Perform equipment inspections, maintenance, and repairs to ensure a safe and reliable rental experience.
- Answer customer questions, provide product information, and educate customers on U-Haul's services.
- Prepare rental invoices, process payments, and handle customer returns.
- Participate in ongoing training and development to enhance customer service skills and product knowledge.
Requirements:
- Valid driver's license and good driving record.
- High school diploma or equivalent.
Work Environment:
The work involves moderate risks or discomforts, requiring special safety precautions. May be required to use protective clothing or gear.
Physical Demands:
The work requires some physical exertion, including long periods of standing, moving around, and lifting equipment weighing up to 50 pounds.
U-Haul Offers:
- Paid holidays, vacation, and sick days.
- Career stability and opportunities for advancement.
- Valuable on-the-job training and development.
- Complete benefit plan, including health, dental, and vision insurance.
- RRSP payroll deduction plan and deferred profit-sharing plan.
- Wellness programs and discounts on products and services.
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