Insurance Services Assistant Department Manager

1 month ago


Vancouver, British Columbia, Canada London Drugs Limited Full time

Assistant Department Manager Insurance Services Job Description



We are seeking an innovative and customer-focused individual to join our team as an Assistant Department Manager in Insurance Services. As a key member of our team, you will be responsible for providing direction to Insurance Specialists towards achieving department objectives.



This is a training and developmental role for individuals exhibiting the ability to progress to the position of Department Manager, Insurance. The Assistant Department Manager will assume the Department Manager's responsibilities during their absence and provide quality service in a professional, courteous, and helpful manner.



Key Responsibilities:




  • Assist in the management of staff and planning and evaluating department activities.
  • Provide direction to Insurance Specialists towards achieving department objectives.
  • Assume the Department Manager's responsibilities during their absence.
  • Provide quality service in a professional, courteous, and helpful manner.
  • Ensure on-going and continuous performance management of all staff.
  • Train, coach, and develop staff to meet business objectives.
  • Highly organized and able to multitask effectively and work under changing priorities.
  • Good communication skills, both written and verbal, within a team environment.
  • Isolate and solve problems.
  • Adapts easily to change.
  • Strong analytical and strategic thinking skills.
  • Ability to work independently, quickly and accurately under pressure.
  • Ability to relate to all levels of personnel.
  • Ability to exercise professional judgment, delegate, and follow-up.
  • Entrepreneurial: look for ways to build the business.
  • Possess a strong insurance technical skill base.
  • Knowledge of desktop PCs and Windows-based operating systems.
  • Proficient with word and excel.
  • Eventual completion of internal corporate leadership and management courses.
  • Ability to use all relevant software related to the Insurance Department.
  • In-depth knowledge of insurance products, services, and regulations.


What We Offer:




  • Comprehensive medical, dental, prescription drug, and vision care coverage for you and your family.
  • Employee Discount Program.
  • Ongoing In-House Training & Education Courses.
  • Employee Family Assistance Program.


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