Cashier (Part-time) - Customer Service Representative

3 weeks ago

Smithville, Ontario, Canada Giant Tiger Full time

Job Title: Cashier (Part-time)

We are seeking a highly motivated and customer-focused individual to join our team as a part-time cashier at Giant Tiger. As a cashier, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.

Key Responsibilities:

  • Ensure a high level of customer service at the checkouts
  • Accurately record customer transactions in electronic cash register, mainline and self checkouts (SCOs)
  • Replenish merchandise around the checkout area
  • Ensure health and safety policies and guidelines are followed
  • Ensure the checkout work area is kept clean and organized
  • Ensure Loss prevention best practices are followed
  • Ensure compliance of all policies when selling Tobacco and Lottery

Requirements:

  • Effective communication and interpersonal skills
  • Attention to detail
  • Strong customer service skills
  • Ability to work independently and as part of a team

Working Conditions:

A typical part-time schedule will be a mix of days, evenings and weekends, up to 24 hours weekly.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

While performing the duties of this job, you can expect to:

  • Stand and/or walk
  • Bend, twist, and squat
  • Lift and/or move up to 18 kg (40 lbs.)
  • Perform tasks involving firm grasping
  • Perform repetitive tasks requiring a range of hand motions
  • Reach above shoulder height and below waist level
  • Operate equipment, including using a ladder

Keyholder Premium (If Applicable):

Opening and closing the store on an ad hoc basis

Closing: running register reports, ensuring all areas are tidy, ensuring all Associates have completed their end of shift tasks, responsible for security of the store including locking and setting alarm

Opening: ensuring store is well-stocked and ready for the customer, clean and tidy, ensuring Associates are ready to open their areas for the shift, starting up registers, unlocking and disabling alarm, receiving deliveries.

Employee Universal Accountabilities:

Ensures a high level of customer service

Ensuring health and safety policies and guidelines are followed.

Ensuring Loss prevention best practices are followed;

Ensuring compliance of all policies when selling Tobacco and Lottery.

Ensuring emergency protocols are followed.

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