Data Operations Specialist

1 week ago


Ottawa, Ontario, Canada Rewind Full time
Job Description

We are seeking a highly skilled Data Operations Specialist to join our Revenue team.

Your primary focus will be on architecting, optimizing and maintaining sales processes and workflows to ensure efficiency and effectiveness in lead management, pipeline progression, and deal closure.

You will establish systems and processes for partner relationships, including partner referrals and performance tracking, while analyzing Customer Support data and processes to identify trends, areas for improvement, and opportunities to enhance service quality.

Key Responsibilities:

  • Sales Process Optimization: Develop and implement efficient sales processes and workflows to drive revenue growth.
  • Partner Relationship Management: Establish and maintain strong partner relationships, including partner referrals and performance tracking.
  • Data Analysis: Analyze customer support data to identify trends, areas for improvement, and opportunities to enhance service quality.
  • Cross-Functional Collaboration: Work closely with marketing, finance, and data teams to ensure seamless data flow and accurate reporting.

Requirements:

  • Strong analytical skills with the ability to translate data into actionable insights.
  • High proficiency in Salesforce CRM and BI/Analytics platforms.
  • Exceptional project management skills, with experience managing cross-functional initiatives.
  • B2B SaaS business models, sales cycles, and metrics.

What We Offer:

  • Competitive salary: $90,000 - $110,000 per year, based on location and experience.
  • Benefits package including 7 life leave days, 2 Level Up days for professional development, Summer hours, and office closed during the holiday break in December.
  • Professional development allowance of $5,000 per year.

We are committed to building an inclusive, supportive place for you to do the best and most rewarding work of your career.



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