Housekeeping Associate

4 weeks ago

Ottawa, Ontario, Canada Accor Full time
Job Title: Room Attendant

Join our team at Fairmont Chateau Laurier in Ottawa, Canada, as a Room Attendant. This role is part of our Housekeeping department, responsible for ensuring our guests have a comfortable and enjoyable stay.

Key Responsibilities:
  • Provide exceptional service to guests, ensuring their needs are met and exceeded.
  • Clean and sanitize guest rooms, public spaces, and amenities, adhering to our high standards.
  • Communicate effectively with guests, colleagues, and management to ensure seamless service.
  • Participate in deep cleaning of rooms as required and maintain proper usage of cleaning supplies and equipment.
  • Update and record all cleaned rooms, adhering to our quality assurance standards.
  • Foster positive relationships with colleagues and departments to create a seamless experience for our guests.
Requirements:
  • Previous housekeeping experience is an asset.
  • Excellent communication and organizational skills.
  • Strong interpersonal and problem-solving abilities.
  • Highly responsible and reliable.
  • Ability to work cohesively with fellow colleagues as part of a team with minimum supervision.
Physical Aspects of the Position:
  • Constant standing and walking throughout shift.
  • Frequent lifting and carrying up to 30 lbs.
  • Frequent kneeling, pushing, pulling, lifting.
  • Occasional ascending or descending ladders, stairs, and ramps.

Fairmont Chateau Laurier is committed to providing employment accommodation during the recruitment process. If you require any accommodations, please notify us.

We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent.

At Accor, we believe in doing what you love, caring for the world, and daring to challenge the status quo. Join us and be limitless

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