Hotel Operations Manager

4 weeks ago


Woodstock, Canada NB Inc Full time

Hotel Operations Manager

NB Inc is seeking a highly skilled Hotel Operations Manager to oversee the daily operations of our hotel. The ideal candidate will have a strong background in hospitality management and be able to develop and implement policies and procedures to ensure seamless operations.

Key Responsibilities:

  • Develop and implement policies and procedures for daily operations
  • Recruit and hire staff
  • Supervise staff
  • Conduct performance reviews
  • Negotiate with suppliers for the provision of materials and supplies
  • Conduct training sessions
  • Negotiate with clients for the use of facilities
  • Perform front desk duties
  • Prepare budgets and monitor revenues and expenses
  • Prepare marketing plans
  • Implement marketing activities
  • Arrange for and oversee maintenance activities
  • Enforce policies and procedures
  • Address customers' complaints or concerns
  • Assist clients/guests with special needs
  • Develop and implement business plans
  • Establish work schedules
  • Manage events
  • Organize and maintain inventory

Requirements:

  • 1 year to less than 2 years of experience in a similar role
  • Permanent position
  • English as the primary language of communication
  • 40 hours per week


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