Customer Service Representative
1 day ago
About the Role:
We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Suntree Daycare & OSC Centre. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our families, staff, and visitors.
Key Responsibilities:
- Greeting and Directing: Greet people and direct them to contacts or service areas in a timely and professional manner.
- Ordering Supplies: Order office supplies as needed to maintain a well-stocked and organized front desk area.
- Scheduling and Confirming: Schedule and confirm appointments with families and staff members.
- Communication: Answer telephone calls and relay messages to the appropriate staff members.
- Record Keeping: Maintain accurate and up-to-date records of staff and family interactions.
Requirements:
- Education: Secondary (high) school graduation certificate.
- Experience: Will train.
- Language: English.
- Work Hours: 30 hours per week.
Work Environment:
The front desk area is a fast-paced environment with repetitive tasks. The ideal candidate will be able to work effectively in this environment and maintain a high level of productivity.
Screening Questions:
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
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