Customer Service Representative

4 weeks ago


Leduc, Alberta, Canada SUNTREE DAYCARE & OSC CENTRE Full time

SUNTREE DAYCARE & OSC CENTRE is seeking a skilled Customer Service Representative to join our team. As a key member of our front-line staff, you will be responsible for providing exceptional customer service to our clients and their families.

Key Responsibilities:
  • Provide a warm and welcoming environment for clients and their families
  • Respond to client inquiries and concerns in a timely and professional manner
  • Direct clients to the appropriate staff member or service area
  • Order office supplies and maintain a well-stocked front desk
  • Schedule and confirm appointments with clients and staff
  • Send invoices and maintain accurate records
  • Perform clerical duties, such as filing and sorting mail
  • Answer telephone calls and relay messages to staff

Requirements:

  • Secondary (high) school graduation certificate
  • Previous experience in a customer service role
  • Ability to work in a fast-paced environment
  • Excellent communication and interpersonal skills

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package


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