Customer Service Representative
4 weeks ago
SUNTREE DAYCARE & OSC CENTRE is seeking a skilled Customer Service Representative to join our team. As a key member of our front-line staff, you will be responsible for providing exceptional customer service to our clients and their families.
Key Responsibilities:- Provide a warm and welcoming environment for clients and their families
- Respond to client inquiries and concerns in a timely and professional manner
- Direct clients to the appropriate staff member or service area
- Order office supplies and maintain a well-stocked front desk
- Schedule and confirm appointments with clients and staff
- Send invoices and maintain accurate records
- Perform clerical duties, such as filing and sorting mail
- Answer telephone calls and relay messages to staff
Requirements:
- Secondary (high) school graduation certificate
- Previous experience in a customer service role
- Ability to work in a fast-paced environment
- Excellent communication and interpersonal skills
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
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