Executive Director, Human Experience and Technology
2 weeks ago
Manulife Financial Corporation is a leading international financial services provider. Our vision is to make our customers' decisions easier and lives better.
SalaryThe estimated annual salary for this role is between $120,000 and $180,000, depending on location and experience.
Job DescriptionWe're seeking an Executive Director, Human Experience and Technology to join our team. As a strategic leader, you'll provide technical leadership across a range of infrastructure, applications, and business solutions. This role supports Human Capital Management (HCM), Payroll Processing, Communications, and Employee Services for Manulife's Global Human Resources & Communications Management teams.
Key Responsibilities- Strategic Leadership: Identify and evaluate emerging HR & Communication technology trends, both internally and externally, to formulate value propositions and actionable strategies for aligning application portfolios.
- Data Management: Establish a strong data management foundation governing data architecture, quality, and integration, while building long-term capabilities such as a sustainable HR data repository to facilitate quick analysis of talent data.
- Unified HR Services: Provide architectural and technology leadership to unify Manulife's HR services platform, integrating HR portal, communications, mobile delivery, case management, knowledge, and chat capabilities.
- Team Development: Develop the HR & Communications Technology team to ensure deep bench strength and expertise in key areas.
To succeed in this role, you'll need:
- 10-15 years of professional experience in Human Resources Technology, with a degree in Engineering, Computer Science, or a related field.
- Advanced skills in project management methodologies (DevOps, Extreme Programming, Agile, Waterfall).
- Proven ability to formulate and execute a holistic data and technology strategy for Human Resources.
- Solid understanding of HR systems (e.g., Workday, ADP, Salesforce), business, data, and technical architecture disciplines.
- Ability to translate non-technical user requests into complex technical specifications.
- Exceptional oral, written, and interpersonal communication skills, adept at simplifying complex technical concepts.
At Manulife, we offer a comprehensive benefits package, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources.
About UsManulife is an Equal Opportunity Employer. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.
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