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Pet Hotel Operations Manager

2 months ago

Etobicoke, Canada PetSmart Full time
About Our Pets Hotel

PetSmart's Pets Hotel is a safe, fun, and reliable home away from home for pets. As a Pets Hotel Manager, you'll oversee all day-to-day operations, ensuring a happy, healthy, and clean environment for pets and associates.

About Your Role

As a key member of our team, you'll lead the pack in customer engagement, safety, and team leadership. You'll spend time getting to know each of our visitors, including their unique personalities, and ensure it's a great experience that will keep them coming back to play.

  • Customer Engagement: You'll lead the way in engaging with pets and pet parents, fostering a positive and memorable experience.
  • Safety: You'll prioritize the safety of our furry friends, ensuring a clean and healthy environment for all.
  • Team Leadership: You'll hire, train, and encourage a team of dedicated associates to provide an unforgettable customer experience.
About Your Career

PetSmart offers opportunities for growth and development, from gaining experience in different business units to developing leadership skills as an Assistant Store Manager or Store Manager. You'll have the chance to tackle new challenges and transfer to any of our 1600 retail stores nationwide.

The PetSmart Difference

We're not just a pet store - we're a community of pet lovers who work together to make a difference. You'll be part of a team that's passionate about providing exceptional care and service to pets and their owners.