Assistant Banquet Manager

3 months ago


Etobicoke, Canada Delta Toronto Airport Hotel Full time

Summary

Reporting to the Banquet Manager, the Assistant Banquet Manager is responsible for overseeing the Banquet department and coordinating the Hotel’s meeting room products and services in keeping with brand standards.

Duties & Responsibilities
- Supervise, support and direct the team with day-to-day operations in order to meet and exceed Convenor and Guest expectations within pre-determined standards and protocols. Work with third party contractors commissioned in the execution of events
- Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction
- Interacts with guests to obtain feedback on product quality and service levels
- Works to achieve and maintain high guest satisfaction metrics and employee engagement
- Monitoring and control of banquet china, cutlery, glassware, linen and equipment
- Monitors trends and competitive analysis for new and innovative banquet presentations and set ups
- Applies and continually broadens knowledge of food and wine pairings and cutting-edge cuisine with emphasis on current event trends
- Acts as a liaison to the kitchen staff
- Strives to improve service performance
- Provides ongoing training and development of banquet team members
- Assists with interviewing and recommending hiring new team members within department consistent with company policies
- Conducts daily shift briefings to energize and motivate team members following brand service messaging and standards
- Coach and counsel team members to achieve optimal performance, productivity and service delivery
- Actively supports hotel’s Health & Safety and Employee Representative Committee

**Requirements**:

- Degree or Diploma in Hotel Management or equivalent
- Minimum 2 years experience as an Assistant Banquet Manager/Supervisor in a hotel or large conference facility
- Computer proficient in hotel management software, billing, payroll and Microsoft Office
- Extensive knowledge of food, beverage, wine and industry trends

**Skills**:

- Ability to lead a large and diverse workforce
- Highly organized and strong communication skills
- Critical thinking and ability to flex within short timelines
- Manage relationships with internal and external key stakeholders
- Knowledge of heath and safety, food safety, Smart Serve, AGCO, collective agreement and employment laws

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Discounted or free food
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift

Supplemental pay types:

- Tips

**Experience**:

- banquet management: 2 years (preferred)

Licence/Certification:

- Smart Serve Certificate (required)
- Food Safety Certification (preferred)

Work Location: In person



  • Etobicoke, Canada Delta Toronto Airport Hotel Full time

    Summary Reporting to the Banquet Manager, the Assistant Banquet Manager is responsible for overseeing the Banquet department and coordinating the Hotel’s meeting room products and services in keeping with brand standards. Duties & Responsibilities - Supervise, support and direct the team with day-to-day operations in order to meet and exceed Convenor and...

  • Banquet Server

    3 months ago


    Etobicoke, Canada Sheraton Toronto Airport Hotel and Conference Centre Full time

    **Who we are**: When you join the Sheraton family, you become a member of its global community. With a supportive team, every day is an opportunity to welcome guests through engaging experiences and thoughtful service to bring people together as part of our global community. We provide a meaningful environment to associates enabling them to thrive both...

  • Banquet Cashier

    3 months ago


    Etobicoke, Canada Delta Hotels by Marriott Toronto Airport Full time

    The Delta Hotels by Marriott Toronto Airport & Conference Centre, 433 premium guestroom hotel with its 60,000 sq. ft. of meeting space, a full service Starbucks and four additional dining venues is located near Toronto's Pearson International Airport, featuring a streamlined design to allow guests the essentials needed for both business and leisure stays....

  • Banquet Cashier

    3 months ago


    Etobicoke, Canada Delta Hotels by Marriott Toronto Airport Full time

    The Delta Hotels by Marriott Toronto Airport & Conference Centre, 433 premium guestroom hotel with its 60,000 sq. ft. of meeting space, a full service Starbucks and four additional dining venues is located near Toronto's Pearson International Airport, featuring a streamlined design to allow guests the essentials needed for both business and leisure stays....

  • Banquet Cashier

    3 months ago


    Etobicoke, Canada Delta Hotels by Marriott Toronto Airport Full time

    The Delta Hotels by Marriott Toronto Airport & Conference Centre, 433 premium guestroom hotel with its 60,000 sq. ft. of meeting space, a full service Starbucks and four additional dining venues is located near Toronto's Pearson International Airport, featuring a streamlined design to allow guests the essentials needed for both business and leisure stays....

  • Assistant Cook

    4 months ago


    Etobicoke, Canada BRAR PAKWAN 1653089 ONT.LTD. Full time

    Education: - Expérience: **Education**: - No degree, certificate or diploma **Tasks**: - Prepare and cook complete meals or individual dishes and foods - Prepare dishes for customers with food allergies or intolerances - Inspect kitchens and food service areas - Order supplies and equipment - Maintain inventory and records of food, supplies and...

  • Assistant Cook

    4 months ago


    Etobicoke, Canada Samosa & Sweet Factory Full time

    Education: No degree, certificate or diploma - Experience: Will train **Work setting**: - Restaurant **Tasks**: - Prepare and cook complete meals or individual dishes and foods - Plan menus, determine size of food portions, estimate food requirements and costs, and monitor and order supplies - Inspect kitchens and food service areas - Order supplies and...

  • First Cook

    3 months ago


    Etobicoke, Canada Sheraton Toronto Airport Hotel and Conference Centre Full time

    You’re a perfect fit for the role our First Cook, if you welcome the challenge of creating and recreating culinary masterpieces for guests in Olio Restaurant and our banquet spaces. You enjoy preparing food to specific recipe standards, following safe food handling practices and respecting any dietary restrictions. You’re also a master at providing warm,...

  • Events Manager

    3 months ago


    Etobicoke, Canada Sheraton Toronto Airport Hotel and Conference Centre Full time

    Job Summary: **What you'll do**: You’re a perfect fit for this role if you welcome the challenge of being part of a team that elevates the event experience for customers. You enjoy planning, organizing and creative thinking. You’re also a master at providing warm, genuine customer service to both guests and your fellow associates in all...

  • Assistant Manager

    4 months ago


    Etobicoke, Canada MacNutt Enterprises Ltd Full time

    **Responsibilities**: - Assist the store manager in daily operations and management of the store - Recruit, train, and supervise store staff - Provide excellent customer service and resolve customer complaints or issues - Drive sales and achieve sales targets through effective merchandising and promotional strategies - Conduct inventory management and...

  • Assistant Manager

    4 months ago


    Etobicoke, Canada Steve Madden Full time

    **Title**: Assistant Manager **Reports To**: Store Manager **General Summary**: Assists the assistant and store manager in all aspects of the daily operations of a retail store to achieve targeted productivity, sales and profitability. **Major Responsibilities**: - Be accountable for personal goals which contribute to overall store goals and results. -...

  • Assistant Manager

    3 months ago


    Etobicoke, Canada Steve Madden Full time

    **Title**: Assistant Manager **Reports To**: Store Manager **General Summary**: Assists the assistant and store manager in all aspects of the daily operations of a retail store to achieve targeted productivity, sales and profitability. **Major Responsibilities**: - Be accountable for personal goals which contribute to overall store goals and results. -...

  • Assistant Manager

    3 months ago


    Etobicoke, Canada Sunglass Hut Full time

    Responsibilities: - Assist the manager in overseeing daily operations of the business - Provide excellent customer service and address customer inquiries and concerns - Manage and maintain inventory stock levels - Assist with employee scheduling and ensure adequate staffing - Train and mentor new employees - Handle administrative tasks such as filing, data...

  • Assistant Manager

    2 weeks ago


    Etobicoke, Ontario, Canada MAC Cosmetics Full time

    Job Title: Assistant Manager Job Summary: We are seeking a highly motivated and experienced Assistant Manager to join our team at MAC Cosmetics. As a key member of our store leadership team, you will play a critical role in driving sales growth, delivering exceptional customer service, and maintaining a positive store environment. Responsibilities: *...

  • Assistant Manager

    2 weeks ago


    Etobicoke, Ontario, Canada MAC Cosmetics Full time

    Job Title: Assistant Manager Job Summary: We are seeking a highly motivated and experienced Assistant Manager to join our team at MAC Cosmetics. As a key member of our store leadership team, you will play a critical role in driving sales growth, delivering exceptional customer service, and maintaining a positive store environment. Responsibilities: *...

  • Assistant Manager

    2 weeks ago


    Etobicoke, Ontario, Canada MAC Cosmetics Full time

    Job Title: Assistant Manager Job Summary: We are seeking a highly motivated and experienced Assistant Manager to join our team at MAC Cosmetics. As a key member of our store leadership team, you will play a critical role in driving sales growth, delivering exceptional customer service, and maintaining a positive store environment. Responsibilities: *...

  • Assistant Manager

    3 months ago


    Etobicoke, Canada Swatch Group Canada Full time

    **Job description** As an Assistant Store Manager, you will report to the Store Manager and will be responsible for managing every facet of the business in the absence of the store manager. You will effectively and efficiently ensure adherence to company policy and procedure. You will be expected to support the Store Manager in driving sales by motivating...

  • Assistant Manager

    4 months ago


    Etobicoke, Canada Club Monaco Full time

    The Assistant Manager supports the Store Manager and Associate Manager(s) with the overall daily management, customer service, training, and operations of the store. The Assistant Manager can also have a Division of Responsibility within the store, including product experience, operations, clienteling, or employee experience...

  • Assistant Manager

    2 weeks ago


    Etobicoke, Ontario, Canada Oliver & Bonacini Full time

    Beaumont Kitchen seeks a leader to oversee daily operations, manage staff, and drive guest experience in a fast-paced, all-day dining lounge. As a key team player, you will report to the General Manager and collaborate closely with the restaurant team. You will be involved in various aspects of the restaurant, including recruitment, training, coaching,...


  • Etobicoke, Canada Crowne Plaza Toronto Airport Full time

    **POSITION PURPOSE** Contribute to the success of events hosted at the Crowne Plaza Toronto Airport. Accurately detail client events to include: meeting/function room set-up; food and beverage requirements; audio-visual requirements; and co-ordinate these details with all departments within the hotel. Assist in achieving annual revenue targets and goals as...