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Hotel Operations Manager

1 month ago

Amherst, Canada Comfort Inn Amherst Full time
About Comfort Inn Amherst

At Comfort Inn Amherst, we are seeking a dedicated Hotel Managing Supervisor to join our team. In this role, you will be responsible for overseeing the day-to-day operations of the hotel, ensuring that guests receive exceptional service and amenities.

Salary: $45,000 - $60,000 per year

The estimated salary range for this position is based on industry standards and location considerations. As a Hotel Managing Supervisor, you will play a critical role in maintaining high levels of customer satisfaction, employee engagement, and operational efficiency.

Job Description

We are looking for a skilled and experienced professional who can effectively manage and coordinate various aspects of the hotel's operations, including:

  • Coordinating activities with other work units or departments to ensure seamless guest experiences
  • Establishing work schedules and procedures to maximize productivity and efficiency
  • Performing same duties as workers supervised to maintain a hands-on approach
  • Preparing and submitting reports to management to track performance and identify areas for improvement
  • Resolving work problems, providing technical advice, and recommending measures to improve productivity and product quality
  • Assisting clients/guests with special needs to deliver personalized service
  • Coordinating, assigning, and reviewing work to ensure tasks are completed efficiently and effectively
  • Hiring and training staff in job duties, safety procedures, and company policies to maintain a high-performing team
  • Maintaining operation of computer systems, equipment, machinery, and arranging repair work to ensure business continuity and customer service delivery
  • Requisitioning materials and supplies to ensure adequate inventory levels
Required Skills and Qualifications

To succeed in this role, you must possess excellent leadership and communication skills, with the ability to:

  • Manage multiple tasks and priorities to meet deadlines and achieve goals
  • Develop and implement effective strategies to improve operational efficiency and productivity
  • Build strong relationships with colleagues, guests, and vendors to foster a positive and collaborative environment
  • Demonstrate attention to detail, accuracy, and dependability in all aspects of the job
  • Work effectively under pressure, handling complex situations and resolving conflicts in a fair and professional manner
Benefits

As a Hotel Managing Supervisor at Comfort Inn Amherst, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and development. Our benefits include:

  • Bonus structure tied to individual and team performance
  • Group insurance benefits to ensure your well-being and security
  • Diverse range of benefits to support your physical, emotional, and financial health
Others

Comfort Inn Amherst is an equal opportunities employer, committed to creating a diverse and inclusive work environment where everyone feels valued, respected, and empowered to succeed. We welcome applications from talented individuals who share our vision and values.