Hotel Operations Supervisor Role
8 hours ago
We are seeking a skilled Hotel Managing Supervisor to oversee the day-to-day operations of our Comfort Inn Amherst location. As a key member of our team, you will be responsible for ensuring seamless guest experiences, managing staff, and maintaining high standards of service quality.
Key Responsibilities- Coordinate activities with other work units or departments to achieve business objectives
- Establish effective work schedules and procedures to optimize productivity and efficiency
- Perform same duties as workers supervised to maintain hands-on knowledge and expertise
- Prepare and submit regular reports to management on key performance indicators and areas for improvement
- Resolve work problems, provide technical advice, and recommend measures to enhance productivity and product quality
- Assist guests with special needs to deliver exceptional customer service
- Coordinate, assign, and review work tasks to ensure timely completion and high-quality results
- Hire and train staff in job duties, safety procedures, and company policies to build a skilled and dedicated team
- Maintain the operation of computer systems, equipment, and machinery to ensure business continuity and customer satisfaction
- Requisition materials and supplies to support ongoing operations and capitalize on opportunities for growth
- Education: College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 1 year to less than 2 years or equivalent experience
- Attention to detail to maintain accuracy and precision in all aspects of work
- Ability to handle large workloads and prioritize tasks effectively under pressure
- Bonus opportunities to recognize and reward outstanding performance
- Group insurance benefits to provide peace of mind and financial security
- Other benefits to support work-life balance and overall well-being
$45,000 - $55,000 per annum, based on location and industry standards. This estimate may vary depending on individual qualifications, experience, and performance.
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