Hotel Operations Supervisor Role

8 hours ago


Amherst, Canada Comfort Inn Amherst Full time
Job Summary

We are seeking a skilled Hotel Managing Supervisor to oversee the day-to-day operations of our Comfort Inn Amherst location. As a key member of our team, you will be responsible for ensuring seamless guest experiences, managing staff, and maintaining high standards of service quality.

Key Responsibilities
  • Coordinate activities with other work units or departments to achieve business objectives
  • Establish effective work schedules and procedures to optimize productivity and efficiency
  • Perform same duties as workers supervised to maintain hands-on knowledge and expertise
  • Prepare and submit regular reports to management on key performance indicators and areas for improvement
  • Resolve work problems, provide technical advice, and recommend measures to enhance productivity and product quality
  • Assist guests with special needs to deliver exceptional customer service
  • Coordinate, assign, and review work tasks to ensure timely completion and high-quality results
  • Hire and train staff in job duties, safety procedures, and company policies to build a skilled and dedicated team
  • Maintain the operation of computer systems, equipment, and machinery to ensure business continuity and customer satisfaction
  • Requisition materials and supplies to support ongoing operations and capitalize on opportunities for growth
Requirements and Qualifications
  • Education: College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years
  • Experience: 1 year to less than 2 years or equivalent experience
Work Conditions and Physical Demands
  • Attention to detail to maintain accuracy and precision in all aspects of work
  • Ability to handle large workloads and prioritize tasks effectively under pressure
Compensation and Benefits
  • Bonus opportunities to recognize and reward outstanding performance
  • Group insurance benefits to provide peace of mind and financial security
  • Other benefits to support work-life balance and overall well-being
Estimated Salary Range:

$45,000 - $55,000 per annum, based on location and industry standards. This estimate may vary depending on individual qualifications, experience, and performance.



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