VIP Experience Ambassador

2 weeks ago

Ottawa, Ontario, Canada Cineplex Full time

About the Role

Cineplex is seeking a dynamic and enthusiastic VIP Cast Member to join our team. As a VIP Cast Member, you will be responsible for providing exceptional service to our guests in a luxurious and welcoming environment.

Key Responsibilities

  • Guest Interactions– Engage with guests in a friendly and efficient manner, making them feel welcome and comfortable.
  • Food and Beverage Service– Prepare and serve food and drinks to guests, ensuring a high level of quality and presentation.
  • Environmental Preparation– Prepare the service environment, including setting tables, laying out napkins and utensils, and refilling condiments.
  • Communication– Stay updated on current menu options and share in-depth menu expertise with guests to promote products and services.
  • Cleanliness– Maintain a clean and well-organized service area, washing glassware and utensils after each use.

Requirements

  • Positive and professional attitude
  • Excellent communication and interpersonal skills
  • Proven experience working as a server
  • Superior understanding of hospitality and customer service
  • Proven problem-solving and quick thinking skills
  • Math skills and computer literacy
  • Extended periods of time standing, walking, bending, carrying, and assisting with bartending tasks
  • A flexible schedule that includes evenings, weekends, and holidays
  • Smart Serve certification

About Cineplex

Cineplex is an equal opportunity employer committed to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable.

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