VIP Experience Ambassador

1 month ago

Ottawa, Ontario, Canada Cineplex Full time
Cineplex VIP Cast Member Job Description

Job Summary:

Cineplex is seeking a dynamic and enthusiastic VIP Cast Member to join our team. As a VIP Cast Member, you will be responsible for providing exceptional service to our guests in the VIP lounge and auditoriums.

Key Responsibilities:

  • Guest Interaction: Engage with guests in a friendly and efficient manner, making them feel welcome and comfortable.
  • Food and Beverage Service: Prepare and serve food and drinks to guests, including cocktails, martinis, beer, and wine.
  • Table Preparation: Prepare tables, lay out napkins and utensils, and refill condiments as needed.
  • Communication: Stay updated on current menu options and share menu expertise with guests to promote products and services.
  • Cleanliness: Maintain a clean workspace, wash glassware and utensils after each use, and perform basic cleaning tasks as needed.
  • Smart Serve Certification: Utilize training from Smart Serve Ontario to determine if a guest has been over-served alcohol.

Requirements:

  • Positive and professional attitude
  • Excellent communication skills
  • Proven experience working as a server
  • Superior understanding of hospitality and customer service
  • Proven problem-solving and quick thinking skills
  • Math skills and computer literacy
  • Extended periods of time standing, walking, bending, carrying, and assisting with bartending tasks
  • A flexible schedule that includes evenings, weekends, and holidays
  • Smart Serve certification

About Cineplex:

Cineplex is an equal opportunity employer committed to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable.

How to Apply:

Submit your resume today to join our team of dedicated professionals.

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