Restaurant Operations Manager

4 weeks ago


Burnaby, British Columbia, Canada Freshii Full time
About Freshii

Freshii is a dynamic and fast-paced restaurant company looking for an experienced Restaurant Operations Manager to join our team.

Salary Information

The estimated salary for this position is between $45,000 - $65,000 per year, depending on experience and qualifications.

Job Description

We are seeking a highly skilled Restaurant Operations Manager to oversee the daily operations of our restaurant. As a key member of our management team, you will be responsible for ensuring seamless day-to-day operations, implementing effective systems and processes, and driving sales growth.

Key Responsibilities:
  • Monitor revenues to determine labour costs and make informed decisions to optimize profitability.
  • Plan and organize daily operations, including staffing, inventory management, and supply chain logistics.
  • Recruit, train, and supervise staff to ensure exceptional customer service and high-quality food production.
  • Determine type of services to be offered and implement operational procedures to meet business objectives.
  • Conduct performance reviews and provide coaching and feedback to team members.
  • Organize and maintain inventory, ensuring that stock levels are optimal and minimize waste.
  • Ensure health and safety regulations are followed, maintaining a clean and safe environment for customers and employees.
  • Negotiate arrangements with suppliers for food and other supplies, securing the best possible deals.
  • Address customer complaints or concerns, providing timely resolutions and exceeding customer expectations.
Requirements:
  • College diploma or non-university certificate/diploma from a program of 3 months to less than 1 year in hospitality, business, or related field.
  • Minimum 1-2 years of experience in a similar role, preferably in a fast-paced restaurant environment.
  • Strong leadership and communication skills, with the ability to motivate and inspire team members.
  • Excellent problem-solving and analytical skills, with the ability to think critically and make informed decisions.
  • Proven ability to work effectively in a team environment, with a strong focus on customer satisfaction.
Benefits:

Freshii offers a competitive compensation package, including a generous salary range, opportunities for career growth and development, and a dynamic work environment.

Work Arrangements:
  • Permanent full-time employment.
  • 30-40 hours per week, Monday to Friday.
  • English language required.


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