Service Centre Manager
7 days ago
Job Summary:
We are seeking a highly skilled and experienced Service Centre Manager to join our team at Belron Canada. As a Service Centre Manager, you will be responsible for leading a team of professionals in the day-to-day operations of our Service Centre.
Key Responsibilities:
- Lead a team of customer-facing staff to deliver exceptional service and ensure customer satisfaction.
- Manage the day-to-day operations of the Service Centre, including staff scheduling, inventory management, and quality control.
- Develop and implement strategies to improve customer engagement, retention, and loyalty.
- Collaborate with other departments to ensure seamless communication and coordination.
- Monitor and analyze key performance indicators (KPIs) to drive business growth and improvement.
Requirements:
- 3+ years of experience in a management or leadership role, preferably in the automotive glass industry.
- Proven track record of success in leading high-performing teams and driving business growth.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
What We Offer:
- A competitive salary range of $65,000 - $85,000 per annum.
- A comprehensive benefits package, including health, dental, and vision coverage.
- A pension plan and opportunities for professional development and growth.
- A dynamic and supportive work environment with a team of passionate professionals.
About Belron Canada:
Belron Canada is a leading provider of automotive glass repair and replacement services, with a strong commitment to customer satisfaction and employee development. We are proud to be part of the Belron International family, a global leader in the industry.
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