Business Systems and Data Analyst

4 weeks ago

Newmarket, Ontario, Canada The Regional Municipality of York Full time

About Us

The Regional Municipality of York is a dynamic and growing region, with a population of over 1 million residents. Our geography is diverse and beautiful, with 9 municipalities and over 1,800 square kilometers of land. We are committed to providing excellent services to our residents and businesses, and we are looking for a skilled Business Systems and Data Specialist to join our team.

What We Offer

We offer a collaborative and progressive work environment, with a strong focus on organizational culture and employee well-being. Our benefits package includes a defined benefit pension program, employer-paid benefits, and a comprehensive employee assistance program. We are committed to diversity and inclusion, and we strive to create a workplace that is welcoming and inclusive for all employees.

About the Role

The Business Systems and Data Specialist will provide support to the Community and Health Services Department and AccessYork by automating case management, inspection/investigation management, partner management, event/activity management, and other business services/functions using various platforms. The successful candidate will have experience in project management, data management, and business analysis, and will be able to work collaboratively with IT staff and other departments to ensure the successful implementation of business solutions.

Responsibilities

  • Lead, architect, design, build, and implement customized business intelligence solutions using various platforms to support C&HS and AccessYork service delivery improvement and automation initiatives/projects from start to finish and/or within pre-build/configured template.
  • Determine business requirements in collaboration with stakeholders using the systems.
  • Create and maintain project life-cycle workflow and validate workflow with stakeholders.
  • Create predictive/prescriptive/statistical models/algorithms to analyze operational system data, spatial data, and other process models data to identify patterns, to understand and provide insights into client and program operational behaviours using visual analytics and documents those results.
  • Work with stakeholders to determine and resolve recurring issues related to functionality, systems integration, and concerns identified by users.
  • Monitor and analyze business solutions/processes and related systems interfaces and integration with external systems to ensure trouble-free operation.
  • Research professional standard frameworks, models, and business systems functionality and sector best practices to review and recommend process improvements.
  • Research, organize, implement, and document data acquisition, transformation, creation, and maintenance processes and ensure data meets Department's quality requirements.
  • Liaise with internal staff, providing systems expertise and support to ensure consistent and effective systems performance and utilization of systems to maximum functionality; shares information regarding initiatives and other best practices with Branch and Departmental staff.

Requirements

  • Successful completion of a Community College Diploma in Information Technology, Computer Sciences, Statistics, GIS, or related field or approved equivalent combination of education and experience.
  • Minimum five years experience in providing project/business solution implementation analysis, and support in data management systems, data integrity, data integrations, security/privacy, and understanding of programming development cycle (SDLC).
  • Experience in project management and leading project teams.
  • Experience and demonstrated ability on functional and technical levels of solution/data systems used with C&HS, GIS, and other technology systems and in the use of relational databases.
  • Understanding of Big Data, Data Science, Statistics, Analytics, and Data Visualization technologies.
  • Computer literacy and knowledge utilizing MS Office software and other applications/platforms such as relational database systems, Computerized Workflow Management Systems (BPM), SharePoint, MS O365 Suite, MS Power Platform, Salesforce CRM, ActiveNet, SQL, SQR, Enterprise Service Bus (ESB) / Service Oriented Architecture (SOA), Analytics Tools (Tableau, PowerBI, SSA, SSRS), ArcMap, ArcInfo, ArcSDE, relational database systems Data Warehousing tools (SQL Server Integration Services) and Microsoft Access, and Crystal Reports tools.

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