Pool Attendant
2 weeks ago
The Role
As a Pool Attendant at Pomeroy Kananaskis Mountain Lodge, you will be part of a dynamic team that creates an exceptional guest experience. Your primary responsibility will be to maintain a clean, comfortable, and inviting environment in the pool area, ensuring that our guests feel welcome and valued.
Key Responsibilities:
- Set up and arrange pool furniture, ensuring a pleasant atmosphere for our guests.
- Provide exceptional guest service, greeting and welcoming guests to the pool area in a friendly and professional manner.
- Offer towels, refreshments, and attend to guests' requests, ensuring their needs are met promptly.
- Advise guests on pool rules and safety protocols, ensuring a safe and enjoyable experience for all.
- Maintain high levels of cleanliness in the pool, hot tub, change rooms, and gym areas, adhering to the highest standards of hygiene and sanitation.
- Report any equipment deficiencies or maintenance issues to ensure the facility remains in excellent condition.
- Assist with maintaining locker rooms and ensuring all amenities are stocked, providing a convenient and comfortable experience for our guests.
- Support the Guest Activities team during events, such as campfires, movie nights, and holiday celebrations.
- Perform other duties as assigned by management, contributing to the overall success of the team.
Requirements and Qualifications:
- Completion of a Hospitality degree or diploma is an asset.
- Exceptional guest service skills, with a keen attention to detail and a commitment to delivering outstanding customer experiences.
- Unwavering commitment to health and safety, with a focus on maintaining a secure work environment.
- Demonstrated ability to thrive under pressure, efficiently handling multiple tasks and responsibilities.
- Possession of a First Aid certificate is an asset.
- Valid ProServe certificate.
Perks and Benefits:
- Marriott Employee Travel program, offering discounted room rates and food and beverage discounts at any Marriott hotel.
- Personal days: 5 per year after 90 days of continued full-time employment.
- Food and Beverage discounts at all 6 of our dining outlets.
- Growth and development opportunities, both personal and professional.
- Onsite staff accommodations, including a residence convenience store and employee gym.
- One meal per day in our employee cafeteria (taxable benefit).
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few.
- Shuttle access to Calgary and Canmore.
- Health and Wellness benefits (some restrictions may apply).
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings.
- Discounted access to our Nordic Spa.
- Discounted Ski Pass and Golf rates.
- Kananaskis Parks Pass.
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