Project Delivery Manager

3 weeks ago

Mississauga, Ontario, Canada FNF Canada Full time

FNF Canada is a leading service provider to financial institutions in the area of mortgage processing, tax and appraisal services, and title insurance. We pride ourselves on our relentless focus on enhancing the value of our services to our clients through continuous improvement and innovation.

As a key member of our team, you will be responsible for overseeing a team of Business Analysts and working closely with decision makers, system owners and end users to define operational requirements and systems goals. You will also be responsible for overseeing the design, development and implementation of system changes and upgrades, partnering with a team of developers, testers, QA and Project Managers.

Key Responsibilities:

  • Oversee a team of Business Analysts
  • Meet with decision makers, system owners and end users to define operational requirements and systems goals
  • Oversee the design, development and implementation of system changes and upgrades
  • Define and document business requirements and functional specifications
  • Lead timely delivery of a variety of projects, interfacing with technical team(s)
  • Create and document detailed business requirements and models
  • Responsible for meeting department productivity and quality goals
  • Manages recruitment, performance evaluation and coaching
  • Oversees staff orientation, learning and development plans
  • Provides supervision to all team members
  • Leads regular team meetings to set goals and monitor team performance
  • Conceptualize and analyze Business problems using variety of methodologies
  • Managing and developing client relationships
  • Performing special projects and other duties as required

Qualifications:

  • 6+ years relevant experience in a Business Analysis role
  • Minimum of three (3) years' experience in managing and leading a team
  • Previous experience working with or on software development teams preferred
  • Previous experience working with Agile and Waterfall (CMMI) methodologies
  • Excellent project management skills
  • Strong team player, positive attitude, takes initiative, and willing to help achieve success
  • Strong ability to learn quickly, strong customer focus, experience with cross organizational/cross-discipline delivery partners and adapt to change in business landscape and working environment
  • Ability to confirm objectives and drive them according to plan with a minimum supervision
  • Excellent written and oral presentation skills, able to present training materials to various levels and groups
  • Conflict resolution and negotiation skills, superior interpersonal, organizational, and client-facing skills
  • Demonstrable evidence of analyzing and documenting business practices
  • Knowledge of mortgage and title insurance industry would be a definite asset

FNF Canada offers a competitive compensation and benefits package, a company car or allowance, along with career growth opportunities within a Fortune 500 Company.

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