Inventory Management Specialist

2 weeks ago

Oshawa, Ontario, Canada Michaels Full time
Job Summary

As an Inventory Management Specialist at Michaels, you will be responsible for leading and supporting inventory management and merchandising standards and maintenance. You will plan for and provide a well-merchandised and in-stock store for the customer to shop. Your role will involve helping customers shop and find what they are looking for, delivering friendly customer service, and ensuring the store is well-organized and visually appealing.

Key Responsibilities
  • Assist the Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements.
  • Manage and support the truck processes and lead the teams to ensure standards are met; achieve your KPI's and manage your team to achieve their role KPI's.
  • Manage, execute and support the planogram process (POG's) to standard.
  • Manage, execute and support the AD set processes.
  • Manage and execute shrink and safety programs.
  • Serve as Manager on Duty (MOD).
  • Maintain seasonal sets and the feature space to our visual merchandising standards.
  • Assist with interviewing, on-boarding, coaching, observing and training of new Team members; support with Talent Development activities; participate in Performance Mgmt. activities of your team; utilize the leadership competencies for continued self-development.
  • Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for others.
  • Acknowledge customers, help locate product and provide solutions.
  • Assist with Omni channel processes.
  • Cross trained in Custom Framing selling and production.

Requirements
  • Retail merchandising and customer service experience preferred.
  • Ability to remain standing for long periods of time.
  • Ability to move throughout the store.
  • Regular bending, lifting, carrying, reaching and stretching.
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment.

Work Environment
  • Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press.

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