Hearing Health Advocate

4 weeks ago


Mission, British Columbia, Canada Sonova Full time

We are seeking a highly motivated and customer-focused individual to join our team as a Hearing Health Advocate. As part of our mission to help people enjoy the delight of hearing, you will play a vital role in delivering exceptional service and support to our clients.

The ideal candidate will possess strong communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You will be responsible for scheduling appointments, managing client accounts, and providing excellent customer service both in person and over the phone.

A key aspect of this role is building strong relationships with our clients, understanding their unique needs, and providing tailored solutions to meet those needs. You will also work closely with our Hearing Care Professionals to ensure seamless delivery of our services.

In return for your hard work and dedication, you can expect a competitive salary of $20/hour, extended health benefits from day one, and a generous vacation package. You will also have opportunities for growth and development, including education sponsorship.

To succeed in this role, you will need to possess strong organizational skills, attention to detail, and the ability to work independently. If you are a self-motivated and customer-focused individual who is passionate about making a difference in people's lives, we would love to hear from you.

We value our workforce and recognize that each client journey is unique. Our organizational culture is built around service excellence, integrity, collaboration, and innovation.

Connect Hearing is a proud member of the Sonova Family of brands, which includes leading hearing care solution providers such as Phonak, Unitron, Hansaton, Advanced Bionics, and AudioNova. Together, we are committed to helping people enjoy the delight of hearing and creating a life without limitations.



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