Service Operations Manager

3 days ago


Repentigny, Quebec, Canada Subaru Repentigny Full time

Job Summary:

We are seeking a highly skilled Service Operations Manager to join our team at Subaru Repentigny. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our service department.

Key Responsibilities:

  • Department Supervision: Lead and manage a team of service advisors, technicians, and support staff to ensure excellent customer service and efficient workflow.
  • Hiring and Staff Management: Recruit, train, and develop a high-performing team to meet the needs of our customers and the business.
  • Implementation of Strategies: Develop and implement strategies to improve service department productivity, quality, and customer satisfaction.

Requirements:

  • Experience: A minimum of 3 years of experience as a Service Manager in a similar industry.

Software and Tools:

  • SERTI - Admin: Proficiency in using SERTI - Admin software to manage service operations and customer data.

Working Conditions:

  • Cafeteria: Access to a cafeteria on site.
  • Competitive Compensation: A competitive salary and benefits package.
  • Continual Training: Opportunities for ongoing training and professional development.
  • Disability Insurance: Comprehensive disability insurance coverage.
  • Employees Discounts: Discounts on Subaru products and services.
  • Free Parking: Free parking on site.
  • Insurance of Medical and Paramedical Expenses: Comprehensive medical and paramedical insurance coverage.
  • Life Insurance Plan: A group life insurance plan.
  • Medical Insurance: Comprehensive medical insurance coverage.
  • Public Transportation Nearby: Convenient access to public transportation.
  • Sick Day Off Paid: Paid sick leave.
  • Travel Insurance: Comprehensive travel insurance coverage.


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