Pharmacist - Customer Experience Specialist
1 month ago
We're looking for a talented Relief Pharmacist to join our team at Loblaw Companies Limited. As a key member of our Pharmacy team, you will play a vital role in providing exceptional customer service and ensuring the accurate dispensing of medications.
Key Responsibilities:
Prepare, dispense, and control medications accurately and timely to patients
Ensure medication and over-the-counter supplements inventory levels are adequate to meet patients' needs
Counsel patients in regards to new and additional medications in a friendly, positive, and proactive interaction
Create awareness and educate customers through public relations (public health days, clinics, etc.)
Provide timely and positive resolution to patients' needs and doctors' requests/issues
Review and control costs at all levels within Loblaw Pharmacy (dispensary)
Provide ongoing training for all new and existing Pharmacy colleagues (technicians, interns, students, IPGs)
Requirements:
Bachelor of Science, Pharmacy, and a Class A Pharmacists license are required
Superior customer relations skills and a strong sense of professionalism are essential
Excellent leadership and performance management skills are required
Proven ability to build the business using community-based marketing strategies
Excellent communication and interpersonal skills
Strong problem-solving skills, including the experience formulating and executing action plans
Strong personal computing skills, as well as knowledge of Healthwatch Pharmacy systems, are a definite asset
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