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Customer Service Representative

2 months ago

Whistler, British Columbia, Canada GFL Environmental Full time

GFL Environmental is a leading waste management company seeking a Customer Service Representative to join our team.

About Us

GFL Environmental is one of North America's premier waste management companies, dedicated to making communities cleaner, safer, and happier through exceptional service.

Our Mission

We strive to invest in our people and provide opportunities for growth and development, fostering a culture of teamwork and collaboration.

The Job

The Customer Service Representative will play a key role in selling and promoting GFL's solid waste services to businesses and industrial establishments. This will involve:

  • Assisting in the development and implementation of sales strategies to drive business growth
  • Providing exceptional customer service and support to clients
  • Collaborating with the sales team to identify new business opportunities
  • Managing customer relationships and resolving any issues that may arise

Benefits

We offer a competitive benefits package, including:

  • Retirement savings options for future financial security
  • Prioritized orthodontic and vision coverage
  • Life insurance
  • 10 days of annual paid vacation

A Day in the Life

As a Customer Service Representative, you will be responsible for:

  • Managing customer inquiries and resolving any issues in a timely and professional manner
  • Providing solutions-oriented support to customers
  • Collaborating with internal teams to ensure seamless customer service
  • Staying up-to-date on industry trends and best practices

Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Proficiency in Microsoft Office and other relevant software

What We Offer

We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.