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Workplace Investigations Specialist
2 months ago
Job Summary:
The Workplace Investigations Specialist provides expert advice and counsel regarding investigation best practices and is responsible for ensuring all investigation processes adhere to applicable Ontario employment legislation and guidelines, including but not limited to the Ontario Human Rights Code, Occupational Health and Safety Act, Labour Relations Act, Employment Standards Act, and the Accessibilities for Ontarians with Disabilities Act.
Key Responsibilities:
- Provides advice and counsel regarding investigation best practices and ensures all investigation processes adhere to applicable Ontario employment legislation and guidelines.
- Responsible for the intake and review of all harassment and discrimination complaints and develops an initial investigation plan outlining the requirements and process required to conduct a thorough investigation.
- Coordinates and prepares research, resources, equipment, and technological requirements for conducting investigations.
- Provides advice to staff and leadership seeking information regarding the complaint, investigation, or resolution processes as required.
- Conducts needs analysis and provides input into the development of programs, processes, and procedures and policies to ensure effectiveness and efficiency of human resources related policies regarding workplace complaints.
- Aid and support for large strategic HR projects as needed.
Requirements:
- Degree in Business, Human Resources, Diversity Equity and Inclusion, or related discipline required.
- An accomplished track record in investigations and human rights, alternative dispute mediation, conflict resolution with demonstrated experience in facilitating the resolution of complex complaints/conflicts between individuals or groups.
- Sensitivity to and awareness of Indigenous, gender, and disability-related issues and their intersection(s) with other identities, including race, gender identity, religion, sexual orientation, age, marital status, family status, etc.
- Specialized education/training/certification in workplace investigations with demonstrated knowledge of relevant Ontario employment legislation, including the Labour Relations Act, Ontario Human Rights Code, Occupational Health and Safety Act (OHSA), Accessibilities for Ontarians with Disabilities Act (AODA), and the Employment Standards Act (ESA).
- Working knowledge of MS Office software programs, such as Word, PowerPoint, Excel, and Access. Experience with databases an asset.
Working Environment:
The Workplace Investigations Specialist will work in close collaboration with colleagues in Employee & Labour Relations and Human Resources Services and organizational leaders to ensure a consistent approach to the intake and handling of human rights concerns/complaints and investigations.
